Per Diem Associate Patient Care Coordinator
4 weeks ago
At Optum, we're dedicated to delivering care and connecting people with the resources they need to live healthier lives. As a Per Diem Associate Patient Care Coordinator, you'll play a vital role in our mission by providing exceptional front office support to our patients and team members.
Key Responsibilities:
- Manage patient scheduling, registration, and cashiering duties with precision and care.
- Answer incoming calls, redirect as needed, and provide assistance to callers with questions or concerns.
- Ensure accurate and efficient completion of check-in and check-out tasks, including demographic verification, insurance verification, and pre-authorizations.
- Collect co-payments, co-insurance, and deductibles, and issue receipts as required.
- Maintain medical records, including filing, scanning, and preparing for scheduling.
- Establish and maintain effective working relationships with patients, employees, and the public.
Requirements:
- High School Diploma / GED (or higher)
- 1+ years of experience in healthcare or customer service
- Basic level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint
Preferred Qualifications:
- 1+ years of experience with medical office processes
- 1+ years of related work experience, including data entry
- Prior experience with EMR computer applications
As a Per Diem Associate Patient Care Coordinator at Optum, you'll have the opportunity to work in a dynamic and supportive environment that values diversity, inclusion, and employee growth. We offer a comprehensive benefits package, incentive and recognition programs, and opportunities for career development and advancement.
At Optum, we're committed to making a positive impact on the communities we serve. We believe that everyone deserves access to quality healthcare, and we're dedicated to helping people live healthier lives. If you're passionate about delivering exceptional patient care and making a difference in the lives of others, we encourage you to apply for this exciting opportunity.
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