Business Development Representative

4 weeks ago

San Ramon, California, United States Five9 Full time
Business Development Representative

Five9 is a leading provider of cloud contact center software, and we're seeking a Business Development Representative to join our team. As a key member of our sales organization, you will be responsible for generating pipeline for our Small/Mid-size and Enterprise Sales Teams.

Key Responsibilities:

  • Qualifying OUTBOUND leads from Marketing and converting them into sales opportunities
  • Meeting quota of qualified sales opportunities for Five9's field sales team
  • Make 50-80 calls per day, with additional touch points by e-mail
  • Proactively and promptly process all leads to with the appropriate disposition
  • Qualify prospects based on established criteria of Fit, Budget, Authority, Need and Time, and gather critical sales intelligence
  • Deliver consistently against quota, despite imperfect systems and processes
  • Initiate relationships and develop rapport with prospects by anticipating needs and understanding unique customer environment
  • Effectively articulate the Five9 value proposition by phone and e-mail
  • Continuously log activities and intelligence into
  • Proactively provide focused feedback on every aspect of the business including sales tools, prospect intelligence, and results from marketing campaigns
  • Work closely with the sales and marketing teams to continuously improve demand generation processes and best practices

Requirements:

  • Bachelor's degree required
  • Work experience in a lead generation setting
  • High-caliber cold calling skills
  • Familiarity with common office software and CRM
  • Proven track record of achieving corporate quotas and goals
  • Ability to handle objections and educate prospects in a consultative manner
  • Demonstrated curiosity, resourcefulness, motivation, and initiative
  • Professional business acumen, strong communication skills, strong presence, and confidence
  • Highly team oriented – must be able to accept and contribute new ideas
  • Excellent time management with ability to multi-task, prioritize, etc.
  • Experience selling enterprise products/services, especially SaaS, or other technology is a plus

Location:

This role is hybrid. Time in office is required.

As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process.

Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location.

The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States.

Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

Our total reward package also includes:

  • Health, dental, and vision coverage, beginning on the first day of employment
  • Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost
  • Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching
  • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents
  • Generous employee stock purchase plan
  • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below. $36,100—$69,800 USD

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.

View our privacy policy, including our privacy notice to California residents here:

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