Lead Development Representative

4 weeks ago


San Ramon, California, United States Five9 Full time

About the Role:

We are seeking a highly motivated and results-driven Lead Development Representative to join our team at Five9. As a Lead Development Representative, you will be responsible for qualifying leads and generating pipeline for our Small/Mid-size and Enterprise Sales Teams.

Key Responsibilities:

  • Provide exceptional customer experience to all inbound leads expressing interest in Five9 via multiple channels.
  • Qualify prospects based on established criteria of Fit, Budget, Authority, Need, and Time, and gather critical sales intelligence.
  • Deliver consistently against quota, despite imperfect systems and processes.
  • Initiate relationships and develop rapport with prospects by anticipating needs and understanding unique customer environments.
  • Effectively articulate the Five9 value proposition by phone and email.
  • Proactively provide focused feedback on every aspect of the business, including sales tools, prospect intelligence, and results from marketing campaigns.
  • Work closely with the sales and marketing teams to continuously improve demand generation processes and best practices.

Requirements:

  • Bachelor's degree required.
  • Commitment to pursuing a career in sales.
  • Highly team-oriented with a great attitude and love for teamwork.
  • Work experience in a lead generation setting.
  • High-caliber cold calling skills.
  • Familiarity with common office software and CRM.
  • Proven track record of achieving corporate quotas and goals.
  • Ability to handle objections and educate prospects in a consultative manner.
  • Demonstrated curiosity, resourcefulness, motivation, and initiative.
  • Professional business acumen, strong communication skills, strong presence, and confidence.
  • Excellent time management with the ability to multi-task, prioritize, etc.

What We Offer:

  • Hybrid work arrangement with 3 days a week in-office requirement.
  • Competitive base salary range: $31,300 - $60,200 USD.
  • Annual performance bonus, stock, and/or other applicable incentive compensation plans.
  • Comprehensive benefits package, including health, dental, and vision coverage, starting on the first day of employment.
  • Short and long-term disability, basic life insurance, and a 401(k) savings plan with employer matching.
  • Access to an innovative mental health support platform.
  • Generous employee stock purchase plan.
  • Paid time off, company-paid holidays, paid volunteer hours, and 12 weeks paid parental leave.

About Five9:

Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Equal Opportunity Employer:

Five9 is an equal opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are proud to be an inclusive and diverse workplace.



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