Sales Coordinator
12 hours ago
Claremont Companies is a leading real estate investment, development, and asset management firm headquartered in Lakeshore Center, Bridgewater, Massachusetts. We are seeking a highly motivated and organized Sales Coordinator to join our team at our Homewood Suites hotel in Needham, MA.
Responsibilities:- Assist the Director of Sales in coordinating and selling meeting spaces.
- Establish and maintain a high level of customer service to ensure a positive reputation for the hotel.
- Read and analyze group sales forms to gather guest requirements and needs.
- Responsible for meetings, introductions, and ensuring all arrangements and requirements are gathered for group and function business.
- Read and analyze Banquet event orders (BEO) to gather guests' requirements, determine proper setup, buffet, audio/visuals, and timeline, and give attention to any special guest needs.
- Timely attend all telephone calls using clear and professional language and answer telephones using appropriate telephone etiquette.
- Answer phone, direct to the appropriate person, and/or take messages.
- Assist with typing of Banquet and Sales correspondence, i.e., answering mail, confirming banquet arrangements, menus, BEO, FP, memos, etc.
- Promptly respond to all inquiries.
- Compose, publish, and distribute Banquet event orders (BEO) and group resumes to all department heads and personnel who are involved in servicing the guest's needs.
- Work with management and other heads of departments at all times and assist in carrying out special requirements and duties necessary in adding to the guest's general comfort and well-being.
- Distribute promptly to all departments about notice of any change in the Banquet event order (BEO) and group resumes.
- Prepare signage and menu items for all banquet events function.
- Degree in Hospitality/Tourism/Hotel Management, Marketing, or equivalent.
- Proficient in Microsoft Office applications.
- Prefer experience in Property Management Software's, Delphi Sales and Catering, OnQ Sales and Catering, and SalePro software.
Claremont Companies offers a comprehensive benefits and rewards compensation package that includes:
- Competitive Wages
- Medical, Dental, and Vision Insurance
- Flex Spending Account
- FSA Dependent Care
- Long Term Disability
- Group Term Life Insurance
- 401(k) retirement plan with Employer Match
- Vacation
- Holiday Pay
- Sick Pay
- Employee Assistance Program
- Tuition Reimbursement
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