Sales Coordinator

12 hours ago


Needham, Massachusetts, United States Claremont Companies Full time
Job Title: Sales Coordinator

Claremont Companies is a leading real estate investment, development, and asset management firm headquartered in Lakeshore Center, Bridgewater, Massachusetts. We are seeking a highly motivated and organized Sales Coordinator to join our team at our Homewood Suites hotel in Needham, MA.

Responsibilities:
  • Assist the Director of Sales in coordinating and selling meeting spaces.
  • Establish and maintain a high level of customer service to ensure a positive reputation for the hotel.
  • Read and analyze group sales forms to gather guest requirements and needs.
  • Responsible for meetings, introductions, and ensuring all arrangements and requirements are gathered for group and function business.
  • Read and analyze Banquet event orders (BEO) to gather guests' requirements, determine proper setup, buffet, audio/visuals, and timeline, and give attention to any special guest needs.
  • Timely attend all telephone calls using clear and professional language and answer telephones using appropriate telephone etiquette.
  • Answer phone, direct to the appropriate person, and/or take messages.
  • Assist with typing of Banquet and Sales correspondence, i.e., answering mail, confirming banquet arrangements, menus, BEO, FP, memos, etc.
  • Promptly respond to all inquiries.
  • Compose, publish, and distribute Banquet event orders (BEO) and group resumes to all department heads and personnel who are involved in servicing the guest's needs.
  • Work with management and other heads of departments at all times and assist in carrying out special requirements and duties necessary in adding to the guest's general comfort and well-being.
  • Distribute promptly to all departments about notice of any change in the Banquet event order (BEO) and group resumes.
  • Prepare signage and menu items for all banquet events function.
Requirements:
  • Degree in Hospitality/Tourism/Hotel Management, Marketing, or equivalent.
  • Proficient in Microsoft Office applications.
  • Prefer experience in Property Management Software's, Delphi Sales and Catering, OnQ Sales and Catering, and SalePro software.

Claremont Companies offers a comprehensive benefits and rewards compensation package that includes:

  • Competitive Wages
  • Medical, Dental, and Vision Insurance
  • Flex Spending Account
  • FSA Dependent Care
  • Long Term Disability
  • Group Term Life Insurance
  • 401(k) retirement plan with Employer Match
  • Vacation
  • Holiday Pay
  • Sick Pay
  • Employee Assistance Program
  • Tuition Reimbursement

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