Enrollment Specialist

2 weeks ago


Pittsburgh, Pennsylvania, United States AltaStaff Full time
Job Overview

Salary: $15.00-$16.00/hour

Position: Coordinator I

Location: Pittsburgh, PA (In-Office)

Pay Rate: $ /hr

Schedule: Monday to Friday, 6 AM - 2:30 PM or 7 AM - 3:30 PM (Flexibility required)

Role Summary: The Enrollment Specialists are vital in assisting our new member clients to assess eligibility and execute various enrollment functions. This role involves interaction with both individual plan members and employer groups, necessitating a strong emphasis on precise and prompt customer support to guarantee client enrollment and retention.

Key Responsibilities:

  • Identifying and processing various document types, ensuring they are directed to the appropriate processing area.
  • Managing returned mail and updating member addresses accordingly.
  • Consistently achieving established monthly quality and productivity targets.
  • Adhering to work instructions related to enrollment tasks.

Qualifications:

  • High School diploma or GED is mandatory; a Bachelor’s Degree in Marketing is preferred.
  • Proficient in MS Excel, MS Word, and Outlook.
  • A minimum of 1 year of relevant experience with Center for Medicare/Medicaid Services (CMS) guidelines for Medicare Part D enrollment processes or similar regulatory environments.
  • Dependable, responsible, and accountable with excellent verbal and written communication skills.
  • Able to navigate transitions while promoting a positive team atmosphere.
  • Confident in decision-making abilities within strict timelines, demonstrating exceptional prioritization and organizational skills.
  • Acts with integrity and exercises sound judgment when handling confidential information.

AltaStaff is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants for employment without regard to age, race, color, creed, religion, sex, marital status, national origin, ancestry, citizenship, disability, veteran status, sexual orientation, or any other protected status, in accordance with applicable federal, state, and local laws.


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