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Mid-Market Account Manager
2 months ago
We're a cutting-edge conversational AI technology company focused on transforming industries that impact our daily lives, such as housing and healthcare. Our mission is to develop innovative solutions that improve quality of life and societal well-being.
Job SummaryWe're seeking a Founding Mid-Market Account Manager to join our team. As a key player in building relationships with existing customers, you'll optimize engagement and product usage, identify opportunities for upselling and cross-selling, and develop a deep understanding of our products and new features.
Responsibilities- Expand and enhance relationships within your book of business.
- Identify opportunities for upselling and cross-selling additional products.
- Develop a deep understanding of EliseAI's products and new features.
- Work with Sales, Support, Product, and Customer Success teams to ensure an exceptional customer experience and resolve any issues.
- Ensure a smooth onboarding process for new products.
- Act as a liaison between customers and product teams, facilitating the development of new features based on customer feedback.
- Collaborate with Sales Operations and Marketing to develop playbooks, processes, scripts, and other tools to support growth.
- Attract top-tier talent to join our driven team.
- 5+ years of experience managing mid-market accounts, closing new business or driving expansion, with a proven track record.
- Minimum annual quota of $1.65 MM of SaaS or net revenue in a quota carrying role.
- Experience in account management within a B2B SaaS hypergrowth startup a plus.
- Demonstrated ability to conduct effective sales discovery and demo meetings, and to manage a structured sales process from start to finish.
- Demonstrated experience in consistently meeting and exceeding sales quotas.
- Bonus: Experience working in real estate or proptech.
Growth and impact are at the heart of what we do. As a Founding Mid-Market Account Manager, you'll have the opportunity to shape our sales strategy and contribute to our mission to transform industries. You'll work with a talented team, enjoy competitive compensation and benefits, and have the chance to make a meaningful impact.
Benefits- Equity in the company in the form of stock options.
- Medical, Dental and Vision premiums covered at 100%.
- Fully paid parental leave.
- Commuter benefits.
- 401k benefits.
- Monthly fitness stipend.
- Unlimited vacation and paid holidays.
