Director of Mid-Market Account Growth

3 weeks ago


New York, New York, United States Monday Full time
About the Role

Monday is seeking an experienced Director of Account Management to oversee our large and growing Mid-Market Account Management team. The Director of Mid-Market Account Management will be responsible for the development and execution of go-to-market strategy for their assigned remit, including supporting the leaders under their direction in the conversion of strategy to executable tactics.

The ideal candidate will have a proven track record of meeting or exceeding targets and objectives personally and as a leader. They will be operationally strong, skilled at business planning, and diligent at measuring and communicating progress towards the plan, identifying roadblocks, and developing appropriate solutions.

Key Responsibilities
  • Partner with all members of the leadership team to ensure all phases of customer life-cycle are aligned with complementary actions and accountability.
  • Collaborate globally with AM & sales leaders surrounding GTM strategy to optimize customer ROI.
  • Hire, integrate, enable, develop, and retain sales and sales leadership talent while supporting their success and fostering a results-driven culture of collaboration, accountability, and transparency.
  • Accurately forecast and track leading indicators to ensure consistent and predictable monthly/quarterly results that align with the company objectives and revenue goals.
  • Analyze data and dynamics to maximize existing successes and develop new growth opportunities for further scale.
  • Accountable for key metrics and results, including new initiatives and all areas that require joint alignment surrounding the customer journey.
Requirements
  • 6+ years of experience building and running sales teams in the SaaS space.
  • 4+ years of experience running successful sales teams in the SaaS industry, with demonstrated contributions to corporate go-to-market strategy and operations.
  • Specialization in Account Management focused on expansion & NDR.
  • Cross-functional leadership and influencing skills; ability to build strong partnerships both outside and within (ie New Business, CSM, Renewal, and Partnership orgs).
  • Proven track record of meeting/exceeding targets and objectives personally and as a leader.
  • Operationally strong; skilled at business planning and diligent at measuring and communicating progress towards the plan, identifying roadblocks, and developing appropriate solutions.
  • Technically strong and accustomed to selling into CEOs, CFOs, CIOs, CTOs, and Line of Business - focused on driving value.
  • Ability to thrive in a fast-paced environment; the atmosphere of a startup energizes you, and you understand how to thrive when change is constant and obstacles need to be overcome with optimism, creativity, and teamwork.
  • Highly professional with strong verbal and written communication skills.
  • Mastery of consultative/solution selling methodologies like MEDDIC, Challenger, Solution Selling, and Sandler.
  • Exhibits passion, persistence, and integrity in all that you do while being Customer Obsessed and thinking out of the box to uncover and pursue new opportunities.
What We Offer
  • Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefit package, bonus potential, and eligibility to take part in the company equity incentive program.
  • Amazing company culture that values transparency and collaboration while never forgetting to have fun while we work.
  • Monthly stipends for food, wellness, and commuter work.
  • Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills.
  • Award-winning work environment - named a Best Place to Work by BuiltIn as well as Great Place To Work certified.
  • We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding.
  • A global work environment with employees in Tel Aviv, New York, San Francisco, Miami, Chicago, Denver, London, Kiev, Sydney, São Paulo, and Tokyo.

Please note that this role is on a hybrid model. Visa sponsorship for this role is currently not available. Monday is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.

For New York City-based hires only: Compensation Range: $290,000-$310,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company's plans and in accordance with Company's policies. Compensation finally awarded to the candidate will be commensurate with the candidate's skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.



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