Veterinary Front Desk Coordinator

3 weeks ago


Cordova, Tennessee, United States American Veterinary Group Full time
About the Role

We are seeking a highly organized and detail-oriented Veterinary Front Desk Coordinator to join our team at American Veterinary Group. As a key member of our front office team, you will be responsible for providing exceptional patient care and client service in a fast-paced, multi-doctor animal hospital.

Key Responsibilities
  • Maintain accurate and up-to-date patient records and hospital paperwork
  • Answer phone calls and respond to client inquiries in a professional and courteous manner
  • Schedule appointments and manage the hospital's calendar
  • Greet clients and pets in a welcoming and respectful manner
  • Process payments and handle client transactions
  • Assist with administrative tasks such as data entry and filing
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Previous customer service experience in a healthcare or veterinary setting
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment and multitask
  • Basic computer skills and knowledge of software applications
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A chance to make a difference in the lives of pets and their owners


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