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Night Audit/Front Desk Agent

2 months ago


Rancho Cordova, California, United States Stanford Hotel Group Full time

Job Title: Night Audit/Front Desk Agent

Job Summary:

We are seeking a highly skilled Night Audit/Front Desk Agent to join our team at the Sacramento Marriott Rancho Cordova. As a Night Audit/Front Desk Agent, you will be responsible for providing exceptional service to our guests, handling night audit tasks, and working closely with the front desk team.

Responsibilities:

  • Provide excellent customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Perform night audit tasks, including reconciling financial transactions, balancing cash and credit card transactions, and preparing reports.
  • Work closely with the front desk team to ensure seamless communication and coordination of guest services.
  • Maintain accurate and up-to-date records, including guest information, room assignments, and financial transactions.
  • Participate in ongoing training and development to improve skills and knowledge in areas such as customer service, cash handling, and software applications.

Requirements:

  • High school graduate or equivalent required; some college preferred.
  • 1-2 years of experience in night audit or accounting, preferably in a hotel or hospitality setting.
  • Previous front desk agent and Marriott experience preferred.
  • Bachelor's degree preferred or equivalent combination of education and experience.
  • Relevant military experience in a comparable capacity.

What We Offer:

The Sacramento Marriott Rancho Cordova is an equal employment/affirmative action employer. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

Equal Opportunity Employer:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.