Front Desk Supervisor
3 days ago
**Job Summary**
The Stanford Hotel Group is seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Sacramento Marriott Rancho Cordova. As a key member of our front office team, you will be responsible for providing exceptional guest service, supervising front desk staff, and ensuring seamless operations.
**Key Responsibilities:**
- Supervise and train front desk staff to ensure excellent guest service and efficient operations
- Manage front desk operations, including check-in, check-out, and room assignments
- Respond to guest complaints and resolve issues in a professional and timely manner
- Monitor and maintain front desk area, including cleanliness and organization
- Collaborate with other departments to ensure seamless guest experience
**Requirements:**
- High school graduate; college degree preferred
- 1-2 years of hotel front desk/guest service experience
- Minimum six months supervisory experience or one year comparable front desk, hospitality, or related experience
- Relevant military experience in a comparable capacity
**What We Offer:**
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
**Equal Opportunity Employer:**
The Stanford Hotel Group is an equal employment/affirmative action employer. We are committed to diversity and inclusion in the workplace.
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