Senior Enrollment Coordinator
2 weeks ago
The Enrollment Specialist plays a crucial role in connecting qualified seniors with the Program of All-Inclusive Care for the Elderly (PACE). This position is vital for enhancing our participant base in the greater Los Angeles area.
Location:
Culver City, CA
Job Type:
Direct Employment
Industry:
Healthcare Services
Qualifications:
- Bilingual proficiency in English and Korean is mandatory.
- A Bachelor's Degree in Healthcare, Sociology, Business Administration, Marketing, or a related field, or equivalent experience is required.
- DHCS Certification as a marketing representative must be obtained within 30 days of hire.
- CPR and First Aid certifications are necessary.
- A valid California Driver's License is required.
Experience:
- A minimum of two years in sales-oriented health services marketing or public relations is essential.
- Familiarity with PACE Programs is preferred.
- Experience in expanding market share and launching new initiatives is advantageous.
Key Responsibilities:
1. Conduct ongoing outreach to the community to promote awareness of the PACE program within the designated area.
2. Identify and cultivate new referral sources while maintaining strong relationships with existing ones.
3. Develop and execute a targeted Outreach Strategy with scheduled activities aligned with specific objectives.
4. Collaborate with the Marketing Department on additional outreach initiatives.
5. Engage in community outreach activities, including presentations and educational events, which may occur outside regular business hours.
6. Create and deliver informative PowerPoint presentations that highlight the benefits of the PACE program.
7. Maintain a comprehensive CRM database of community service information, contacts, and events.
8. Guide seniors and their families in understanding the advantages of PACE and the importance of timely enrollment.
9. Manage the enrollment process and coordinate intake functions with marketing staff.
10. Work closely with the Center Manager and interdisciplinary teams to ensure the appropriateness of prospective enrollees.
Benefits:
- Comprehensive Medical, Dental, and Vision coverage
- Life Insurance and Flexible Spending Accounts
- Paid Vacation and Sick Time
- Holiday Pay for designated holidays
This role requires a compassionate communicator who can effectively convey the value of PACE to seniors and their families, ensuring they feel supported throughout the enrollment process.
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