Receptionist Coordinator

2 weeks ago


Culver City, California, United States Cross Country Workforce Solutions Group Full time
Job Overview

Cross Country Workforce Solutions Group is seeking a Receptionist Coordinator to join our team.

KEY RESPONSIBILITIES

  • Provide outstanding customer service while engaging with patients, their families, and other visitors to the organization.
  • Execute front office tasks including welcoming guests, confirming eligibility, enrolling individuals in applicable programs, and managing patient check-ins and appointments. Perform additional administrative duties as required.
  • Ensure patient demographic details, consent forms, and insurance information are accurately maintained in patient records.
  • Assist patients in liaising with the eligibility coordinator for any inquiries related to insurance.
  • Process patient payments and accurately record transactions in the Electronic Medical Record system.
  • Share information about health center hours and available services.
  • Effectively gather and relay messages for department staff.
  • Keep registration materials stocked and manage office supply inventory.
  • Ensure the safety, comfort, and privacy of all patients.
  • Communicate any instructions provided by healthcare providers to patients.
  • Offer translation services as necessary.
  • Uphold confidentiality and security of Protected Health Information.
  • Perform other assigned duties as needed.

Qualifications

  • High School diploma or General Educational Development (GED) certificate.
  • Familiarity with a family practice environment.
  • Proficient in personal computer applications with moderate typing skills; experience with electronic health records is a plus.
  • Ability to maintain patient confidentiality and comply with HIPAA regulations.
  • Capable of interacting with individuals from diverse socioeconomic backgrounds.
  • Bilingual in English and Spanish is required.
  • Strong verbal and written communication skills are essential.
  • Understanding of private and public health plans is preferred.
  • Knowledge of programs such as VFC, CHDP, CPSP, FPACT, EWC & PE is strongly preferred.

Employment Type: Full-time, Temporary

Compensation: $21.00 per hour

Expected Work Hours: 40 hours per week

Company Overview

Cross Country Workforce Solutions Group (CCWSG) is a human resources, consulting, and talent acquisition firm specializing in PACE Programs, FQHCs/CHCs, and State Healthcare plans across the United States. Our national operations center is based in Southern California.

CCWSG provides both clinical and non-clinical staffing support to PACE centers nationwide; we are the exclusive provider of non-medical, in-home caregivers for elderly individuals enrolled in PACE programs. Currently, we have over 3,000 caregivers assisting patients in their homes through PACE.

As part of the Cross Country Healthcare family, we are a leading workforce solutions provider, offering a tech-enabled talent platform, staffing, recruitment, and advisory services with nearly 40 years of industry experience. We are a comprehensive partner, combining market expertise and services, including contingent staffing, consulting, human capital management solutions, recruitment process outsourcing, vendor management, and direct hiring.



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