Front Desk Supervisor

4 weeks ago


St Pete Beach, Florida, United States Sherman Associates Full time
Job Title: Front Desk Supervisor

Are you passionate about delivering exceptional guest experiences? Do you have a knack for multitasking and leading a team? We're seeking a skilled Front Desk Supervisor to join our team at The Hotel Zamora.

Job Summary:

The Front Desk Supervisor is responsible for ensuring seamless guest experiences, managing front office operations, and leading a team of front desk staff. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Welcoming and serving guests in a courteous and efficient manner
  • Ensuring front desk supplies are readily available
  • Acting as the first point of contact for guest complaints or issues
  • Ensuring front office quality standards are met
  • Managing financial transactions and maintaining accurate records
  • Preparing and managing sales throughout the day and night
  • Coordinating hotel operations with other departments
  • Motivating and leading a team
Requirements:
  • 1-2 years of experience in hospitality, with at least 1 year of supervisory experience
  • Ability to communicate effectively in a multi-lingual environment
  • High school or equivalent education required
  • Knowledge of computer accounting programs and budgetary analysis
  • Extensive knowledge of the hotel, services, and facilities
  • Excellent verbal, written, and presentation skills
  • A passion for the mission, vision, and values of Sherman Associates
Benefits:
  • Low-deductible health insurance plans
  • Fully paid short-term disability
  • Fully paid life insurance
  • Additional supplemental insurance policies
  • Pet insurance
  • Fully paid employee assistance program
  • Fully vested 401k company match program
  • 9 paid holidays and competitive PTO program
  • Starbucks and hotel discounts
  • Charitable giving strategy with corporate match

Sherman Associates is an Equal Opportunity and Affirmative Action Employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply.



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