Front Desk Operations Manager

3 weeks ago


Delray Beach, Florida, United States Hersha Hospitality Management Full time

Job Summary

As a Front Desk Supervisor with Hersha Hospitality Management, you will be responsible for supervising front desk operations in accordance with established guest service, quality, and sustainability standards. Your key responsibilities will include:

  • Interviewing and Selecting Candidates
  • Training and Developing Team Members
  • Ensuring Excellent Guest Service

Key Performance Indicators

Your success as a Front Desk Supervisor will be measured by your ability to:

  • Meet or Exceed Guest Satisfaction Targets
  • Reduce Guest Complaints
  • Improve Team Member Engagement and Retention

What We Offer

Hersha Hospitality Management offers a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.



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