Front Desk Associate

4 weeks ago


St Pete Beach, Florida, United States Sherman Associates Full time
Job Title: Front Desk Associate

At Sherman Associates, we are seeking a highly skilled and customer-focused Front Desk Associate to join our team. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of professionalism in all interactions.

Key Responsibilities:
  • Register and book guests, verifying reservation details and ensuring accurate credit information
  • Process all guest transactions, including payment and retail sales
  • Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely and professional manner
  • Maintain a clean and organized front desk area, ensuring a welcoming environment for guests
  • Collaborate with other team members to ensure seamless operations and exceptional guest experiences
Requirements:
  • 1-2 years of experience in a public contact position, preferably in the hospitality industry
  • Excellent communication and interpersonal skills, with a passion for delivering exceptional customer service
  • Basic computer knowledge and proficiency in Microsoft Office applications
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
Benefits:
  • Competitive salary and benefits package, including medical, dental, and vision insurance
  • Opportunities for professional growth and development, including training and education programs
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration

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