Front Desk Supervisor
3 weeks ago
As a Front Desk Supervisor at Marriott International, you will be responsible for ensuring exceptional guest experiences and providing top-notch customer service. This role requires a strong attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities- Process guest check-ins and check-outs, verifying reservations and ensuring accurate room assignments.
- Manage guest requests and concerns, responding promptly and professionally to ensure guest satisfaction.
- Assist with training and evaluating employees, promoting a positive and inclusive work environment.
- Maintain accurate records and reports, ensuring compliance with company policies and procedures.
- High school diploma or equivalent required; related work experience and supervisory experience preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Ability to work in a fast-paced environment, with a strong attention to detail and ability to multitask.
About Marriott International
Marriott International is an equal opportunity employer, committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
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