Front Desk Supervisor

4 weeks ago


Dania Beach, Florida, United States Le Meridien Dania Beach at Fort Lauderdale Airport Full time
Job Summary

At Le Meridien Dania Beach at Fort Lauderdale Airport, we're looking for a skilled Front Desk Supervisor to join our team. As a key member of our front office team, you'll be responsible for delivering exceptional guest experiences and ensuring seamless check-ins and check-outs. Your role will involve processing guest requests, managing front desk operations, and providing top-notch customer service.

Key Responsibilities
  • Process guest check-ins, verifying guest identity and assigning rooms.
  • Manage front desk operations, including handling guest requests and resolving issues.
  • Provide exceptional customer service, ensuring guests have a memorable stay.
  • Compile and review daily reports, including guest feedback and operational metrics.
  • Collaborate with housekeeping to ensure rooms are ready for check-in.
  • Anticipate and address guest service needs, ensuring a seamless experience.
  • Assist management in training, scheduling, and evaluating front office staff.
Requirements
  • High school diploma or equivalent in customer service experience.
  • Flexibility to work a variety of schedules and extended hours if needed.
  • Excellent communication, interpersonal, and customer service skills.
  • Working knowledge of basic computer and software systems.
What We Offer

As a Front Desk Supervisor at Le Meridien Dania Beach at Fort Lauderdale Airport, you'll enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you're passionate about delivering exceptional guest experiences and have a knack for leadership, we encourage you to apply for this exciting opportunity.


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