Front Office Supervisor

2 hours ago


Pompano Beach, Florida, United States Sage Hospitality Group Full time

**Why Choose Us?**

We are a leading hospitality group, Sage Hospitality Group, seeking a skilled Front Office Supervisor to join our team at One Ocean Resort and Spa. As a Front Office Supervisor, you will be responsible for ensuring the smooth operation of the front desk, providing exceptional customer service, and leading a team of front desk staff.

**Key Responsibilities:**

Supervise and train front desk staff to ensure excellent customer service and efficient operations.

Respond to guest inquiries and resolve issues in a professional and courteous manner.

Manage front desk operations, including check-in and check-out procedures, and maintain accurate records.

Develop and implement strategies to improve customer satisfaction and loyalty.

Collaborate with other departments to ensure seamless guest experiences.

**Requirements:**

High school education or equivalent experience.

1+ years of experience in a related position, preferably in the hospitality industry.

Excellent communication and leadership skills.

Ability to work in a fast-paced environment and adapt to changing situations.

Strong problem-solving and analytical skills.

**What We Offer:**

Competitive salary and benefits package.

Opportunities for career growth and professional development.

Collaborative and dynamic work environment.

Recognition and rewards for outstanding performance.



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