Sales and Community Engagement Associate
4 days ago
StretchLab - Libertyville is seeking a highly motivated and sales-driven individual to join our team as a Sales and Community Engagement Associate. As a key member of our front desk team, you will be responsible for generating new membership sales, retaining current members, and providing exceptional customer service.
Key Responsibilities- Assist the General Manager in lead generation, follow-up, and close sales
- Book and confirm intro classes for new members
- Manage the front desk, greeting and checking-in clients and prospects
- Conduct facility tours, establishing relationships and targeting individual needs and wants
- Maintain a high level of personal sales production
- Emphasize and enforce the objectives of the studio as a fitness and wellness provider
- Promote available services to current and prospective members
- Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
- Participate in special events to promote the studio
- Ensure the studio is clean and tidy
- Excellent sales, communication, and customer service skills
- Goal-oriented with the ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
- Ability to learn and use the MindBody and/or Club Ready software system
- Ability to stand or sit for up to 8 hours throughout the workday
- Fluency in English and excellent communication skills
- Ability to work under pressure and meet tight deadlines
- Proficient computer skills
- Competitive compensation based on experience
- Free or discounted memberships
- Commission paid on sales
- Opportunity for bonus based on performance
- Huge opportunities for growth within the studio
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