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Sales Associate

2 months ago

Libertyville, Illinois, United States AutoNation Full time

About AutoNation

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make informed decisions for their needs.

We have a network of dealerships nationwide strengthened by a recognized brand, offering a wide variety of new and used vehicles, customer financing, parts, and providing expert maintenance and repair services.

Our Mission

Through our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve, we have raised over $40 million for cancer-related causes, demonstrating our dedication to giving back.

The Role

The e-Commerce Sales Associate interacts with hundreds of customers - online, over the phone, and in person - to guide their vehicle purchase in our no-haggle sales environment.

Responsibilities include:

  • Responding to leads in a timely fashion
  • Answering questions and providing information
  • Helping customers select their perfect vehicle
  • Negotiating terms to ensure payment options meet their lifestyles, budgets, and expectations
  • Closing the deal
  • Providing an exceptional customer experience both before and after purchase
  • Driving loyalty by following up to ensure customer satisfaction
  • Helping transition customers to the Service department to support their ownership experience

Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Proven ability to provide an exceptional customer experience
  • A drive to set and achieve targeted goals
  • Prior sales experience, retail preferred
  • Demonstrated communication, consultative, interpersonal, and organizational skills
  • The willingness to follow up with customers
  • Experience and desire to work with technology
  • A valid in-state driver's license and an acceptable, safe driving record

Why Choose AutoNation?

We offer a range of benefits and perks, including:

  • Competitive compensation and 401k matching
  • A healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits
  • Exclusive RX Pet program offering discounts on medications
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
  • Access to amazing deals and discounts through our website
  • Opportunities to contribute to our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment

Our Commitment

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide.

We welcome candidates from all backgrounds who are passionate about making a positive impact.