Customer Service Representative

4 days ago


Owings Mills, Maryland, United States Brody Brothers Pest Control Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Brody Brothers Pest Control. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.

Key Responsibilities
  • Schedule Service Appointments: Efficiently schedule service appointments with customers to ensure timely and effective service delivery.
  • Coordinate with Field Technicians: Coordinate with our field technicians to ensure seamless service delivery and resolve any issues that may arise.
  • Educate Customers: Educate prospective customers about our pest control solutions and initiate service contracts.
  • Handle Customer Inquiries: Handle customer inquiries professionally and courteously, providing accurate and timely responses to their questions and concerns.
Requirements
  • Background Check and Drug Screen: Successful completion of a background check and drug screen.
  • Adaptability and Technology: Ability to easily adapt and use new technologies to effectively perform job duties.
  • Customer Service Experience: Experience in telephone-based customer service, sales, and retail experience preferred.
  • Courteous Phone Presence: Courteous phone presence and pleasant demeanor.
Work Schedule
  • Full-time Schedule: Full-time, 40+ hours per week.
  • Monday to Friday: Monday to Friday, either 8 AM to 4:30 PM or 9 AM to 5:30 PM.
  • Occasional Sundays: Occasional Sundays during peak seasons (April - October).
Compensation and Benefits
  • Starting Salary: Starting at $17 per hour, compensation increases as proficiency is demonstrated.
  • Paid Training: Paid training and development opportunities.
  • Benefits Package: Comprehensive benefits package, including paid holidays, vacation days, medical insurance, dental insurance, vision insurance, short-term disability, life insurance, and 401(k) with employer match.
Why Choose Us

Brody Brothers Pest Control is a reputable family-owned business based in Owings Mills, MD, operating since 1984. We are committed to excellence and providing exceptional service to our customers. We offer a fun and fulfilling career with opportunities for growth and development. Join our team and be part of a company that values its employees and provides a supportive work culture.



  • Owings Mills, Maryland, United States Giant Food Full time

    About the RoleGiant Food is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting our sales goals.Key ResponsibilitiesCustomer Service:...


  • Owings Mills, Maryland, United States Quadrant Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Quadrant. As a Medical Call Center Agent, you will be responsible for providing exceptional customer service to patients and healthcare providers.Key ResponsibilitiesWelcoming Patients and Visitors: Greet patients and visitors in person or over the...


  • Owings Mills, Maryland, United States Chesapeake Specialty Care Full time

    Job Summary:Chesapeake Specialty Care is seeking a highly skilled and organized Customer Service Representative to join our team. As a key member of our Call Center, you will be responsible for scheduling appointments, triaging patient inquiries, and providing exceptional customer service.Key Responsibilities:Schedule appointments: Verify patient insurance...


  • Owings Mills, Maryland, United States Giant Food Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Service Clerk. As a Service Clerk, you will play a vital role in ensuring our store runs smoothly and efficiently.Key ResponsibilitiesStock shelves and maintain a clean and organized store environmentProvide exceptional customer service and respond to...


  • Owings Mills, Maryland, United States ANDEO group Full time

    CONTRACT DURATION12 month contract (extension likely)ROLE RESPONSIBILITIESThis role serves as the primary liaison for both internal and external stakeholders concerning intricate billing and collection matters.The representative will aid in the clarification and enhancement of operational processes and inquiries, ensuring that payments for services from all...


  • Owings Mills, Maryland, United States Brody Brothers Pest Control Full time

    Job Title: Customer Experience Manager - Sales and ServiceJob Summary:We are seeking a highly skilled and experienced Customer Experience Manager to lead our team of Customer Service Leads and Representatives. This role will play a key part in both sales and customer service, focusing on managing customer service operations, driving sales performance, and...


  • Owings Mills, Maryland, United States Western & Southern Life Full time

    About the RoleWe are seeking a highly skilled and motivated Financial Representative to join our team at Western & Southern Life. As a Financial Representative, you will play a critical role in meeting the financial needs of our clients by providing expert advice and guidance on risk protection, financial security, and wealth creation.Key...


  • Owings Mills, Maryland, United States Peak Custom Remodeling Full time

    Position OverviewAre you enthusiastic about delivering outstanding customer service? Do you excel in dynamic settings where each day presents fresh challenges and opportunities? If this resonates with you, consider joining our team as a Brand Representative.Peak Custom Remodeling stands as a premier contractor nationwide, committed to improving the lives of...


  • Owings Mills, Maryland, United States Synerfac Full time

    Job Summary: We are seeking a highly skilled and detail-oriented Customer Service Liaison to join our team at Synerfac. As a key member of our organization, you will be responsible for managing salesperson's accounts receivables, accounts payable, and inventory.Key Responsibilities:Manage salesperson's accounts receivables, accounts payable, and...


  • Owings Mills, Maryland, United States Fisher Auto Parts Full time

    About Fisher Auto PartsFisher Auto Parts is a leading provider of auto parts and accessories, with a rich history of delivering exceptional customer service and quality products.Job SummaryWe are seeking a highly motivated and customer-focused Counter Sales Representative to join our team at our Owings Mills, Maryland location. As a Counter Sales...


  • Owings Mills, Maryland, United States Antwerpen Automotive Full time

    Job Title: Nissan Sales RepresentativeAt Antwerpen Automotive, we are seeking a highly motivated and results-driven Nissan Sales Representative to join our team. As a Sales Representative, you will play a pivotal role in our customer's journey to finding their next vehicle.Key Responsibilities:Customer Communication: Develop and maintain strong relationships...


  • Owings Mills, Maryland, United States Consolidated Business Services, LLC Full time

    Position Overview:Consolidated Business Services, LLC is in search of a dedicated Customer Service Representative to join our dynamic team. This role is essential in ensuring our clients receive exceptional support and assistance.Key Responsibilities:- Provide outstanding customer service to our clients.- Collaborate effectively with team members in a...


  • Owings Mills, Maryland, United States Antwerpen VW Full time

    Job Summary:Antwerpen Nissan in Owings Mills, MD is seeking a highly motivated and energetic Automotive Sales Representative to join our team. As a Sales Representative, you will play a pivotal role in our customer's journey to finding their next vehicle. The ideal candidate is driven to succeed and enthusiastic about providing exceptional customer...


  • Owings Mills, Maryland, United States Strategic Factory Full time

    Job OpportunityJob SummaryWe are seeking a highly motivated and results-driven Business Development Representative to join our team at Strategic Factory. As an Account Executive, you will play a key role in expanding our customer base and driving revenue growth.Key ResponsibilitiesIdentify and pursue new business opportunities through lead generation and...


  • Owings Mills, Maryland, United States Strategic Factory Full time

    Job SummaryStrategic Factory is seeking a highly motivated and results-driven Business Development Representative to join our team. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities, building relationships with key decision-makers, and driving revenue growth for our company.Key...


  • Owings Mills, Maryland, United States Advanced Radiology Services Full time

    Job SummaryAdvanced Radiology Services is seeking a highly skilled and customer-focused Patient Service Representative to join our team. As a Patient Service Representative, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, ensuring a positive experience for all patients.Key...


  • Owings Mills, Maryland, United States Kelly Generator & Equipment Full time

    We are seeking a highly motivated and results-driven Sales Professional to join our team at Kelly Generator & Equipment in Maryland. As a Service Contract Sales Representative, you will be responsible for developing and maintaining strong relationships with clients, selling service contracts, and achieving sales targets.Key Responsibilities:Build and...


  • Owings Mills, Maryland, United States Peak Custom Remodeling Full time

    Job OverviewPeak Custom Remodeling is a leading contractor in the nation dedicated to enhancing the lives of our customers. We are seeking a highly motivated and results-driven Sales Development Representative to join our team.This is a unique opportunity to work with a dynamic and growing company, where you will be responsible for building and maintaining...


  • Owings Mills, Maryland, United States Peak Custom Remodeling Full time

    Job OverviewBecome a vital part of our innovative team at Peak Custom Remodeling, a prominent and swiftly advancing player in the remodeling sector. If you are a driven individual with a passion for leadership and a desire for a fulfilling career with significant advancement opportunities, this role is tailored for you. Our workplace culture emphasizes...


  • Owings Mills, Maryland, United States Sonic Automotive Full time

    **About Us**Sonic Automotive is a leading automotive retailer with a commitment to excellence in customer satisfaction and employee development. Our team is dedicated to providing a premium customer experience and fostering a culture of innovation and growth.**Job Summary**We are seeking a highly motivated and results-driven Sales Representative to join our...