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Retail Brand Representative

2 months ago

Owings Mills, Maryland, United States Peak Custom Remodeling Full time
Position Overview

Are you enthusiastic about delivering outstanding customer service? Do you excel in dynamic settings where each day presents fresh challenges and opportunities? If this resonates with you, consider joining our team as a Brand Representative.

Peak Custom Remodeling stands as a premier contractor nationwide, committed to improving the lives of our clients. Our ethos is founded on character, integrity, and a winning mindset. We provide comprehensive training, coaching, and education to help you achieve your best and unlock your full potential. This role transcends a typical sales position; it is a career path.

At Peak, you will experience both personal and professional growth.

Core Values:

  • Honesty
  • Integrity
  • Respect
  • Positive Attitude
  • Work Ethic
  • Determination

Role Responsibilities:

As a Brand Representative, you will embody the Peak brand as we broaden our retail footprint. This position provides the chance to work autonomously, advance within the company, and earn unlimited commissions.

A successful candidate will take ownership of addressing customer inquiries, questions, and concerns, ensuring customer satisfaction remains central to every decision and action.

Key Duties of the Brand Representative:

  • Assess customer needs, clarify details, investigate issues, and offer solutions or alternatives
  • Adhere to communication protocols when addressing various topics
  • Capitalize on opportunities to promote additional products when appropriate
  • Foster lasting relationships and engage customers by exceeding expectations
  • Achieve personal and team qualitative and quantitative objectives

Qualifications for a Brand Representative:

  • Prior experience in a customer service role - Retail, sales, or telemarketing experience is advantageous
  • Proven history of exceeding performance targets
  • Excellent verbal communication skills coupled with active listening
  • Customer-centric approach and adaptability to diverse personality types
  • Capability to multitask, prioritize, and manage time efficiently

Compensation for a Brand Representative:

  • Competitive hourly wage
  • Unlimited commission and bonuses
  • Potential earnings ranging from $765 to $1000 per week OTE

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