Account Specialist

19 hours ago


Portage, Indiana, United States Premier Rental Purchase Full time
Job Description

Job Title: Account Specialist

Job Summary:

We are seeking a highly skilled and detail-oriented Account Specialist to join our team at Premier Rental Purchase. As an Account Specialist, you will be responsible for maintaining accurate and up-to-date records of customer accounts, ensuring timely payments, and providing exceptional customer service.

Key Responsibilities:

  • Assist in the maintenance of company Standards of Operation
  • Proper control of rental accounts to ensure timely payments
  • Delivery, relocation, service calls, and retrieval of merchandise
  • Rental (lease) agreements, merchandise, and preferred customer relations
  • Expeditiously handle non-renewed accounts
  • Conveys information to customers and maintains constant communication with customers, co-workers, and management
  • Maintain accounts on the assigned route to non-renewed percentages at or below the company's weekly close/open standard
  • Delivery, retrieval, relocation, and service calls on rented (lease) merchandise
  • Collects monies from delivery of merchandise and from collection home visits
  • Provides security of monies while in the field
  • Works to relocate merchandise if the customer should move from their residence without notifying the store
  • Pulling files and working on information for recovery and/or generating new information
  • Maintain the assigned vehicle in proper working condition and appearance
  • Maintains proper care and security of inventory during transport

Benefits:

  • State-of-the-Art Training Program and Training Center
  • Paid Holidays and Paid Time Off
  • Health, Dental, Vision, and Supplemental Life and AD&D Insurance
  • 401k with 4% safe harbor employer matching
  • Employer Paid Life Insurance and Short-term and Long-Term Disability

Compensation: $22.00 per hour

About Us:

Premier Rental-Purchase is a Rent-To-Own franchise that goes above and beyond to provide our customers with the services and benefits necessary to excel in today's world. We offer a program with unique features focused on improving our customers' lifestyles while adhering to their budget.

Our Core Values:

  • Respect, Listen, and Respond
  • Compassion with Accountability
  • Integrity Above All
  • Together We Succeed

Why Work with Us:

We strive to conduct our business activities with our core values at the heart of every decision and interaction. Premier Rental-Purchase continues to deliver an unparalleled experience for both the consumer and employees, setting a precedent that remains unmet by competitors in the rent-to-own industry.



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