Financial Assistance Coordinator

2 weeks ago


Dearborn, Michigan, United States Henry Ford College, MI Full time
Salary: $51, $60,214.00 Annually

Location : Dearborn, MI

Job Type: Full-Time

Division: Financial Aid

Department: Financial Aid

Job Overview

Henry Ford College is seeking a dedicated Financial Aid Specialist.

The Financial Aid Specialist is accountable to the Assistant Director of Financial Aid and plays a vital role in delivering financial aid guidance, processing and packaging financial aid applications, and supporting the management of federal, state, and institutional financial aid initiatives. This position entails overseeing various aspects of financial aid program responsibilities, which may include state programs or federal processes. The Specialist also ensures excellent customer service by addressing inquiries via email, phone, and in-person consultations.

Working Hours: 8:00 AM to 4:30 PM - Monday through Friday, with occasional extended hours on certain weekdays as determined by departmental needs. Flexibility for evening and weekend commitments may be required. A hybrid work arrangement could be available based on departmental policies.

Core Competencies and Qualifications
  • Bachelor's degree from an accredited institution.
  • Minimum of one year of experience in financial aid administration and customer service.
  • In-depth knowledge of federal financial aid regulations, including verification and Satisfactory Academic Progress.
  • Ability to manage confidential information responsibly.
  • Proven collaborative skills.
  • Experience with integrated administrative software systems.
  • Proficiency in Microsoft Office 360, particularly Excel.
Ideal Candidate Competencies:

Attention to Detail: Demonstrates thoroughness and conscientiousness in work tasks.
Dependability: Consistently reliable and responsible in fulfilling obligations, with a track record of punctuality.
Self-Management: Sets clear and achievable personal goals, demonstrating initiative and commitment to timely task completion.
Compliance Knowledge: Familiarity with assessing and monitoring programs for adherence to federal laws and regulations.

Additional Competencies:

Problem Solving: Effectively identifies issues and evaluates information to make informed recommendations.
Team Building: Fosters trust and cooperation among team members, promoting a collaborative environment.
Technical Proficiency: Utilizes computer systems and software applications to enhance work efficiency.

Key Responsibilities:

Essential duties include but are not limited to:
  • Maintaining up-to-date knowledge of federal and state financial aid regulations.
  • Conducting needs analysis procedures.
  • Reviewing financial aid application documents for accuracy and completeness.
  • Processing financial aid applications, including needs assessment, verification, and eligibility determination.
  • Administering standards of satisfactory academic progress for financial aid programs and advising students accordingly.
  • Exercising professional judgment to resolve complex financial aid issues.
  • Serving as a resource for staff regarding financial aid regulations and procedures.
  • Providing guidance and information to students, parents, and external agencies on financial aid operations.
  • Participating in committees to develop guidelines related to financial aid processing.
  • Acting as a liaison between the Financial Aid Office and various departments as assigned.
  • Overseeing specific financial aid program responsibilities under the direction of the Assistant Director.
  • Presenting financial aid information at outreach events.
  • Performing additional duties as assigned.
Benefits:

Henry Ford College offers a comprehensive benefits package designed to support the well-being of employees and their families, including:
  • Employee assistance program
  • Retirement savings plans with Roth options
  • Paid time off and holidays
  • Tuition waiver
  • Comprehensive medical insurance
  • Employer-paid vision and dental coverage
  • Disability insurance
  • Flexible spending and health savings accounts
  • Professional development opportunities


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