Customer Support Specialist

2 weeks ago


Salt Lake, Utah, United States Altec Industries , Inc. Full time

Customer Support Specialist at Altec Industries, Inc.

Altec Industries, Inc. stands as a prominent entity renowned for its expertise in design, manufacturing, and service across diverse sectors worldwide. Founded in 1929 and based in Birmingham, Alabama, our commitment to innovation and excellence has established us as a preferred employer for those aspiring to elevate their careers.

We specialize in aerial devices, digger derricks, cranes, and specialized equipment, serving the electric utility, telecommunications, tree care, construction, and light and signs industries, with a customer base spanning over 100 countries.

We are currently seeking a dedicated Customer Support Specialist to join our team.

Key Responsibilities:

  • Authorize purchase orders for Service Centers and Suppliers
  • Evaluate photos submitted by Service Centers and third-party holding yards
  • Advance towards achieving training objectives
  • Participate in training sessions aimed at skill enhancement
  • Manage databases for tracking lot and refund inquiries

Qualifications:

  • Bachelor's Degree is preferred
  • A minimum of three years of experience in customer service, sales, or marketing
  • Proficiency in English/Spanish is advantageous
  • Strong PC skills, including familiarity with spreadsheets and word processing
  • Mechanical aptitude and industry knowledge are beneficial
  • Ability to multitask, prioritize effectively, and meet deadlines

At Altec Industries, we uphold values such as family, integrity, teamwork, and quality. We offer a comprehensive benefits package that includes medical, dental, and vision plans, retirement savings options, tuition reimbursement, company holidays, paid vacation, wellness programs, and more.

Altec Industries, Inc. and its affiliates are committed to fostering diversity and equal opportunities, ensuring an inclusive workplace free from discrimination.



  • Salt Lake, Utah, United States Adpostman Full time

    Position OverviewThe Customer Support Specialist plays a crucial role in ensuring customer satisfaction by effectively addressing their needs and concerns. This position involves a variety of responsibilities aimed at enhancing the customer experience.Key ResponsibilitiesResponding to customer inquiries via phone and providing assistance with...


  • Salt Lake, Utah, United States Clicklease LLC Full time

    Job OverviewClicklease LLC is an innovative FinTech organization that is transforming the financial services landscape. Our cutting-edge technology platform and advanced decision-making algorithms are setting new standards in commercial equipment financing. We are looking for enthusiastic and customer-focused individuals to enhance our customer support...


  • Salt Lake, Utah, United States Clicklease LLC Full time

    Job OverviewClicklease LLC is an innovative FinTech organization that is transforming the financial services landscape with its cutting-edge technology and machine-learning solutions. We are on the lookout for enthusiastic and customer-focused individuals to become part of our customer support team.As a Customer Support Specialist at Clicklease, you will...


  • Salt Lake, Utah, United States Clicklease LLC Full time

    Job OverviewClicklease LLC is a dynamic FinTech organization that is transforming the financial services sector with innovative technology solutions. We are on the lookout for enthusiastic and customer-focused individuals to become part of our customer support team.As a Customer Support Specialist at Clicklease, you will serve as the primary contact for our...


  • Salt Lake, Utah, United States Sandata Technologies Full time

    Sandata Technologies - Customer Support Specialist IISandata Technologies stands at the forefront of providing innovative software solutions tailored for home care agencies, managed care organizations, and state payer programs across the United States. Our primary goal is to ensure adherence to regulatory standards while enhancing operational efficiency for...


  • Salt Lake, Utah, United States Wells Fargo Full time

    Brokerage Services Customer Support SpecialistAbout this role:Wells Fargo is seeking a Customer Support Specialist to assist in delivering exceptional service to our clients.Key Responsibilities:Provide assistance with financial products and services.Identify and propose enhancements to the customer service experience, ensuring efficient resolution of client...


  • Salt Lake, Utah, United States Wells Fargo Full time

    Brokerage Services Customer Support SpecialistAbout this role:Wells Fargo is seeking a Customer Support Specialist to join our Brokerage Services team. In this capacity, you will play a vital role in enhancing the customer experience.Key Responsibilities:Assist clients with financial products and services.Identify and propose enhancements to the customer...


  • Salt Lake, Utah, United States Wells Fargo Full time

    Brokerage Services Customer Support SpecialistAbout this position:Wells Fargo is looking for a Customer Support Specialist in the Brokerage Services sector.Key Responsibilities:Assist clients with financial products and services.Identify and implement strategies to enhance the customer service experience, addressing both internal and external inquiries to...


  • Salt Lake, Utah, United States Marshall Retail Group Full time

    Are you enthusiastic about the world of electronics and audio innovations, particularly in the retail landscape? If you enjoy engaging in discussions about renowned brands such as Apple, BOSE, and Beats, and have experience in retail, we have a fantastic opportunity for you. Join our team as a Part-Time Customer Support Specialist at one of our outstanding...


  • Salt Lake, Utah, United States Marshall Retail Group Full time

    Are you enthusiastic about consumer electronics and audio innovations, particularly in the retail industry? If you enjoy engaging in discussions about leading brands such as Apple, BOSE, and Beats and have experience in retail, we have a fantastic opportunity for you. Join our team as a Part-Time Customer Support Specialist at one of our premier Marshall...


  • Salt Lake, Utah, United States Beauty Industry Group Full time

    Job OverviewWe are in search of a Customer Service Associate (Beauty Specialist) dedicated to assisting our esteemed clients and customers through various communication channels, including email, SMS, and inbound calls. The perfect candidate will possess a strong passion for the beauty sector, a desire to make a meaningful difference, and an interest in a...


  • Salt Lake, Utah, United States Marshall Retail Group Full time

    Are you enthusiastic about consumer electronics and sound technology, particularly in the retail industry? If you enjoy engaging in discussions about renowned brands such as Apple, BOSE, and Beats and have experience in retail, we have an exciting opportunity for you. Join our team as a Part-Time Customer Support Specialist at one of our outstanding ...


  • Salt Lake, Utah, United States Marshall Retail Group Full time

    Are you enthusiastic about technology and audio equipment, particularly in the retail industry? If you enjoy engaging in discussions about renowned brands such as Apple, BOSE, and Beats and have experience in retail, we have a fantastic opportunity for you. Join our team as a Part-Time Customer Support Specialist at one of our outstanding Marshall Retail...


  • Salt Lake, Utah, United States Marshall Retail Group Full time

    Are you enthusiastic about the world of electronics and audio devices, particularly in a retail setting? If you enjoy engaging in discussions about renowned brands such as Apple, BOSE, and Beats, and have experience in retail, we have an exciting opportunity for you. Join our team as a Part-Time Customer Support Specialist with Marshall Retail Group. You...


  • Salt Lake, Utah, United States ServiceTitan Full time

    Unlock Your Potential as a Customer Support AdvocateWe're seeking a talented and empathetic individual to join our customer support team as a Customer Support Advocate. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and helping our customers succeed.Key Responsibilities:Provide top-notch support to...


  • Salt Lake, Utah, United States Beauty Industry Group Full time

    Job OverviewWe are in search of a Customer Service Associate (Beauty Specialist) to assist our esteemed clients and customers through various communication channels including email, SMS, and inbound calls. The ideal candidate possesses a genuine passion for the beauty sector, is enthusiastic about making a positive difference, and is seeking a stable role...


  • Salt Lake, Utah, United States Inside Real Estate Full time

    Inside Real Estate is seeking a dedicated Customer Support Specialist to join our Referral Network Team. This role is entirely remote and involves engaging with inbound leads from various digital sources, including website forms, phone calls, and text messages. Your primary responsibility will be to connect consumers with real estate agents that best suit...


  • Salt Lake, Utah, United States GLOBAL PARKING SYSTEMS Full time

    Company OverviewGlobal Parking Systems stands at the forefront of parking management, delivering exceptional service across airports in the country. In collaboration with SP Plus Parking Corporation, we are committed to providing an unparalleled parking experience for our clients. Our dedication to quality and integrity distinguishes us within the...


  • Salt Lake, Utah, United States The Hog Wallow Full time

    The Hog Wallow Pub is on the lookout for enthusiastic, reliable, and sociable individuals to join our dynamic team during the bustling patio season. Candidates must be at least 21 years of age. We are currently seeking staff for evening shifts, with flexible pickup options available. A Culinary Support Specialist plays a crucial role in assisting waitstaff...


  • Salt Lake, Utah, United States Utah Department of Human Services Full time

    Job SummaryThe Utah Department of Human Services is seeking a highly organized and detail-oriented Office Specialist II to provide administrative support to our team. As an Office Specialist II, you will be responsible for providing exceptional office support to staff and educational programs that directly impact the students of Utah.Key...