Customer Support Specialist II
2 weeks ago
Sandata Technologies - Customer Support Specialist II
Sandata Technologies stands at the forefront of providing innovative software solutions tailored for home care agencies, managed care organizations, and state payer programs across the United States. Our primary goal is to ensure adherence to regulatory standards while enhancing operational efficiency for our clients.
We are deeply committed to fostering a culture of Diversity, Equity, and Inclusion, which shapes our workplace environment by promoting respect for individual narratives and ensuring fairness in our practices.
We are currently seeking a Customer Support Specialist II to become a vital part of our team. This role is primarily remote, with the possibility of in-office work when our headquarters resume operations.
- Deliver outstanding customer service to both internal teams and external clients
- Thoroughly investigate and resolve customer concerns promptly
- Monitor and manage ongoing and escalated customer issues
- Maintain accurate records of customer inquiries and communications
- Enhance our knowledge base by contributing best practices and frequently asked questions
- Organize meetings and document minutes as required
- Safeguard personal health information and report any breaches
To thrive in this position, candidates should possess excellent communication skills, strong analytical capabilities, and experience in project management. Familiarity with Medicaid/Medicare home health care and prior experience in a call center or customer service environment would be advantageous.
We provide a comprehensive benefits package that includes medical, dental, vision, life insurance, a 401(k) plan, and additional perks.
If you are eager to join a dynamic team and contribute positively to the healthcare technology sector, we encourage you to consider this opportunity.
Sandata Technologies is proud to be an Equal Opportunity Employer.
-
Clinical Support Specialist II
2 weeks ago
Salt Lake, Utah, United States Utah Retirement Systems Full timePosition OverviewThe Clinical Support Specialist II plays a crucial role in enhancing the operations of Utah Retirement Systems by contributing to the management of healthcare costs while ensuring outstanding client interactions.Key ResponsibilitiesTechnical Assistance: Provide expert guidance in clinical services, ensuring that all technical inquiries are...
-
Administrative Support Specialist II
7 days ago
Salt Lake, Utah, United States Utah Department of Human Services Full timeJob Overview The Utah Department of Human Services is seeking an Office Specialist II to provide essential administrative support within the organization. This role is vital in ensuring the smooth operation of the office and assisting various teams with their daily tasks. Role Responsibilities As an Office Specialist II, your primary responsibilities...
-
Administrative Support Specialist II
7 days ago
Salt Lake, Utah, United States Utah Department of Human Services Full timeJob Overview The Utah Department of Human Services is seeking an Office Specialist II to provide essential administrative support. This role is vital for the smooth operation of our administrative office, which serves the Reentry and Rehabilitation Division. Role Responsibilities As an Office Specialist II, your primary responsibilities will include...
-
Nursing Support Specialist II
1 week ago
Salt Lake, Utah, United States Salt Lake Community College Full timePosition OverviewThe Nursing Support Specialist II plays a vital role in assisting current Nursing Assistant (NA) students as they prepare for their certification exams.Key ResponsibilitiesProvide guidance and mentorship to NA students in their exam preparation.Adhere to SLTech protocols while engaging with students.Maintain precise documentation and records...
-
Administrative Support Specialist II
7 days ago
Salt Lake, Utah, United States Utah Department of Human Services Full timeJob Overview The Utah Department of Human Services is seeking an Office Specialist II to provide essential administrative support. This role is crucial in ensuring the smooth operation of the division, which focuses on reentry and rehabilitation services. Key Responsibilities As an Office Specialist II, your primary duties will include: Assisting...
-
Office Support Specialist
2 days ago
Salt Lake, Utah, United States Utah Department of Human Services Full timeJob SummaryThe Utah Department of Human Services is seeking a highly organized and detail-oriented Office Specialist II to provide administrative support to our team. As an Office Specialist II, you will be responsible for providing exceptional office support to staff and educational programs that directly impact the students of Utah.Key...
-
Administrative Support Specialist II
2 weeks ago
Salt Lake, Utah, United States Utah Department of Human Services Full timeJob Overview The Utah Department of Human Services is seeking a motivated individual with a robust work ethic and outstanding interpersonal abilities to join our team as an Office Specialist II. This role primarily involves office-based tasks, with potential flexibility for remote work arrangements. Key Responsibilities The selected candidate will...
-
Customer Support Specialist
2 weeks ago
Salt Lake, Utah, United States Adpostman Full timePosition OverviewThe Customer Support Specialist plays a crucial role in ensuring customer satisfaction by effectively addressing their needs and concerns. This position involves a variety of responsibilities aimed at enhancing the customer experience.Key ResponsibilitiesResponding to customer inquiries via phone and providing assistance with...
-
Customer Support Specialist
2 weeks ago
Salt Lake, Utah, United States Altec Industries , Inc. Full timeCustomer Support Specialist at Altec Industries, Inc.Altec Industries, Inc. stands as a prominent entity renowned for its expertise in design, manufacturing, and service across diverse sectors worldwide. Founded in 1929 and based in Birmingham, Alabama, our commitment to innovation and excellence has established us as a preferred employer for those aspiring...
-
Customer Support Specialist
7 days ago
Salt Lake, Utah, United States Clicklease LLC Full timeJob OverviewClicklease LLC is an innovative FinTech organization that is transforming the financial services landscape. Our cutting-edge technology platform and advanced decision-making algorithms are setting new standards in commercial equipment financing. We are looking for enthusiastic and customer-focused individuals to enhance our customer support...
-
Customer Support Specialist
7 days ago
Salt Lake, Utah, United States Clicklease LLC Full timeJob OverviewClicklease LLC is an innovative FinTech organization that is transforming the financial services landscape with its cutting-edge technology and machine-learning solutions. We are on the lookout for enthusiastic and customer-focused individuals to become part of our customer support team.As a Customer Support Specialist at Clicklease, you will...
-
Customer Support Specialist
7 days ago
Salt Lake, Utah, United States Clicklease LLC Full timeJob OverviewClicklease LLC is a dynamic FinTech organization that is transforming the financial services sector with innovative technology solutions. We are on the lookout for enthusiastic and customer-focused individuals to become part of our customer support team.As a Customer Support Specialist at Clicklease, you will serve as the primary contact for our...
-
Logistics Specialist II
3 days ago
Salt Lake, Utah, United States SRS Distribution Inc. Full timeJob SummaryWe are seeking a skilled and safety-conscious Commercial Driver to join our team at SRS Distribution Inc. as a Logistics Specialist II. This role involves delivering building materials to customers and job sites within a 200-mile radius of our branch, ensuring timely and safe transportation of goods.Key ResponsibilitiesDeliver building materials...
-
Brokerage Services Customer Support Specialist
2 weeks ago
Salt Lake, Utah, United States Wells Fargo Full timeBrokerage Services Customer Support SpecialistAbout this role:Wells Fargo is seeking a Customer Support Specialist to assist in delivering exceptional service to our clients.Key Responsibilities:Provide assistance with financial products and services.Identify and propose enhancements to the customer service experience, ensuring efficient resolution of client...
-
Brokerage Services Customer Support Specialist
2 weeks ago
Salt Lake, Utah, United States Wells Fargo Full timeBrokerage Services Customer Support SpecialistAbout this role:Wells Fargo is seeking a Customer Support Specialist to join our Brokerage Services team. In this capacity, you will play a vital role in enhancing the customer experience.Key Responsibilities:Assist clients with financial products and services.Identify and propose enhancements to the customer...
-
Brokerage Services Customer Support Specialist
2 weeks ago
Salt Lake, Utah, United States Wells Fargo Full timeBrokerage Services Customer Support SpecialistAbout this position:Wells Fargo is looking for a Customer Support Specialist in the Brokerage Services sector.Key Responsibilities:Assist clients with financial products and services.Identify and implement strategies to enhance the customer service experience, addressing both internal and external inquiries to...
-
Electronics Customer Support Specialist
7 days ago
Salt Lake, Utah, United States Marshall Retail Group Full timeAre you enthusiastic about consumer electronics and audio innovations, particularly in the retail industry? If you enjoy engaging in discussions about leading brands such as Apple, BOSE, and Beats and have experience in retail, we have a fantastic opportunity for you. Join our team as a Part-Time Customer Support Specialist at one of our premier Marshall...
-
Electronics Customer Support Specialist
2 weeks ago
Salt Lake, Utah, United States Marshall Retail Group Full timeAre you enthusiastic about the world of electronics and audio innovations, particularly in the retail landscape? If you enjoy engaging in discussions about renowned brands such as Apple, BOSE, and Beats, and have experience in retail, we have a fantastic opportunity for you. Join our team as a Part-Time Customer Support Specialist at one of our outstanding...
-
Beauty Customer Support Specialist
2 weeks ago
Salt Lake, Utah, United States Beauty Industry Group Full timeJob OverviewWe are in search of a Customer Service Associate (Beauty Specialist) dedicated to assisting our esteemed clients and customers through various communication channels, including email, SMS, and inbound calls. The perfect candidate will possess a strong passion for the beauty sector, a desire to make a meaningful difference, and an interest in a...
-
Electronics Customer Support Specialist
7 days ago
Salt Lake, Utah, United States Marshall Retail Group Full timeAre you enthusiastic about consumer electronics and sound technology, particularly in the retail industry? If you enjoy engaging in discussions about renowned brands such as Apple, BOSE, and Beats and have experience in retail, we have an exciting opportunity for you. Join our team as a Part-Time Customer Support Specialist at one of our outstanding ...