Brokerage Services Customer Support Specialist
2 weeks ago
Brokerage Services Customer Support Specialist
About this role:
Wells Fargo is seeking a Customer Support Specialist to join our Brokerage Services team. In this capacity, you will play a vital role in enhancing the customer experience.
Key Responsibilities:
- Assist clients with financial products and services.
- Identify and propose enhancements to the customer service experience, ensuring effective resolution of both internal and external inquiries.
- Handle moderately complex customer support tasks with efficiency.
- Receive guidance from the customer service supervisor and escalate non-standard inquiries as necessary.
- Collaborate with the customer service team to address intricate customer concerns.
- Provide training on company policies and procedures, offering support to less experienced team members and clients.
Required Qualifications:
Minimum of 2 years in Customer Service, Financial Services, or Contact Center roles, or equivalent experience through a combination of work, training, military service, or education.
Preferred Qualifications:
- A Bachelor's degree or higher.
- Experience in the brokerage industry.
- Background in contact center operations.
- Military experience in personnel benefits management or related fields.
- Experience in military intelligence or analytics, including project management and finance management.
- Familiarity with military protocols and processes.
Diversity and Inclusion:
At Wells Fargo, we are committed to fostering a diverse and inclusive workplace. We welcome applications from all qualified candidates, regardless of background or identity.
Our employees are dedicated to building strong customer relationships while adhering to a robust risk management and compliance framework, which is essential for the success of our clients and the organization.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
-
Brokerage Services Customer Support Specialist
2 weeks ago
Salt Lake, Utah, United States Wells Fargo Full timeBrokerage Services Customer Support SpecialistAbout this position:Wells Fargo is looking for a Customer Support Specialist in the Brokerage Services sector.Key Responsibilities:Assist clients with financial products and services.Identify and implement strategies to enhance the customer service experience, addressing both internal and external inquiries to...
-
Brokerage Services Customer Support Specialist
2 weeks ago
Salt Lake, Utah, United States Wells Fargo Full timeBrokerage Services Customer Support SpecialistAbout this role:Wells Fargo is seeking a Customer Support Specialist to assist in delivering exceptional service to our clients.Key Responsibilities:Provide assistance with financial products and services.Identify and propose enhancements to the customer service experience, ensuring efficient resolution of client...
-
Brokerage Operations Representative
2 days ago
Salt Lake, Utah, United States Fidelity TalentSource LLC Full timeAbout the RoleFidelity TalentSource LLC is seeking a highly skilled Brokerage Operations Representative to join our team. As a key member of our organization, you will play a critical role in providing exceptional customer service to our clients.Key ResponsibilitiesProcess client requests in a timely and accurate mannerEstablish and update brokerage accounts...
-
Brokerage Operations Analyst for RIA Custody
2 weeks ago
Salt Lake, Utah, United States Strategic Staffing Solutions Full timeStrategic Staffing Solutions is excited to announce an opportunity for a Brokerage Operations Analyst specializing in RIA Custody. This position is a contract role that requires a commitment to work on a W2 basis only. Position Overview: As a Brokerage Operations Analyst, you will play a crucial role in understanding our product offerings and the trade...
-
Customer Support Specialist
2 weeks ago
Salt Lake, Utah, United States Altec Industries , Inc. Full timeCustomer Support Specialist at Altec Industries, Inc.Altec Industries, Inc. stands as a prominent entity renowned for its expertise in design, manufacturing, and service across diverse sectors worldwide. Founded in 1929 and based in Birmingham, Alabama, our commitment to innovation and excellence has established us as a preferred employer for those aspiring...
-
Customer Support Specialist
2 weeks ago
Salt Lake, Utah, United States Adpostman Full timePosition OverviewThe Customer Support Specialist plays a crucial role in ensuring customer satisfaction by effectively addressing their needs and concerns. This position involves a variety of responsibilities aimed at enhancing the customer experience.Key ResponsibilitiesResponding to customer inquiries via phone and providing assistance with...
-
Customer Support Specialist
7 days ago
Salt Lake, Utah, United States Clicklease LLC Full timeJob OverviewClicklease LLC is an innovative FinTech organization that is transforming the financial services landscape. Our cutting-edge technology platform and advanced decision-making algorithms are setting new standards in commercial equipment financing. We are looking for enthusiastic and customer-focused individuals to enhance our customer support...
-
Customer Support Specialist
7 days ago
Salt Lake, Utah, United States GLOBAL PARKING SYSTEMS Full timeCompany OverviewGlobal Parking Systems stands at the forefront of parking management, delivering exceptional service across airports in the country. In collaboration with SP Plus Parking Corporation, we are committed to providing an unparalleled parking experience for our clients. Our dedication to quality and integrity distinguishes us within the...
-
Medicare Customer Service Specialist
2 weeks ago
Salt Lake, Utah, United States Fidelity TalentSource LLC Full timeJob Overview:Position SummaryFidelity's Healthcare Division has initiated a new Medicare initiative aimed at equipping our clients with the necessary resources and guidance to make informed decisions regarding their Medicare options. As an integral member of this pioneering team, you will play a crucial role in establishing and expanding a service that has...
-
Customer Support Specialist
7 days ago
Salt Lake, Utah, United States Clicklease LLC Full timeJob OverviewClicklease LLC is an innovative FinTech organization that is transforming the financial services landscape with its cutting-edge technology and machine-learning solutions. We are on the lookout for enthusiastic and customer-focused individuals to become part of our customer support team.As a Customer Support Specialist at Clicklease, you will...
-
Customer Support Specialist
7 days ago
Salt Lake, Utah, United States Clicklease LLC Full timeJob OverviewClicklease LLC is a dynamic FinTech organization that is transforming the financial services sector with innovative technology solutions. We are on the lookout for enthusiastic and customer-focused individuals to become part of our customer support team.As a Customer Support Specialist at Clicklease, you will serve as the primary contact for our...
-
Customer Support Specialist II
2 weeks ago
Salt Lake, Utah, United States Sandata Technologies Full timeSandata Technologies - Customer Support Specialist IISandata Technologies stands at the forefront of providing innovative software solutions tailored for home care agencies, managed care organizations, and state payer programs across the United States. Our primary goal is to ensure adherence to regulatory standards while enhancing operational efficiency for...
-
Medicare Customer Support Specialist
2 weeks ago
Salt Lake, Utah, United States Fidelity TalentSource LLC Full timeJob Overview:Position SummaryFidelity's Healthcare Division has initiated a groundbreaking Medicare initiative aimed at equipping our clients with essential resources and guidance to make informed decisions regarding their Medicare options. As an integral member of this pioneering team, you will play a crucial role in establishing and expanding a service...
-
Medicare Customer Service Specialist
2 weeks ago
Salt Lake, Utah, United States Fidelity TalentSource LLC Full timeJob Overview:The PositionFidelity's Healthcare Division has initiated a new Medicare venture aimed at equipping our clients with resources and guidance to help them choose and acquire quality Medicare coverage. As an initial member of this pioneering team, you will have the chance to contribute to the development and expansion of a business that could...
-
Electronics Customer Support Specialist
7 days ago
Salt Lake, Utah, United States Marshall Retail Group Full timeAre you enthusiastic about consumer electronics and audio innovations, particularly in the retail industry? If you enjoy engaging in discussions about leading brands such as Apple, BOSE, and Beats and have experience in retail, we have a fantastic opportunity for you. Join our team as a Part-Time Customer Support Specialist at one of our premier Marshall...
-
Electronics Customer Support Specialist
2 weeks ago
Salt Lake, Utah, United States Marshall Retail Group Full timeAre you enthusiastic about the world of electronics and audio innovations, particularly in the retail landscape? If you enjoy engaging in discussions about renowned brands such as Apple, BOSE, and Beats, and have experience in retail, we have a fantastic opportunity for you. Join our team as a Part-Time Customer Support Specialist at one of our outstanding...
-
Beauty Customer Support Specialist
2 weeks ago
Salt Lake, Utah, United States Beauty Industry Group Full timeJob OverviewWe are in search of a Customer Service Associate (Beauty Specialist) dedicated to assisting our esteemed clients and customers through various communication channels, including email, SMS, and inbound calls. The perfect candidate will possess a strong passion for the beauty sector, a desire to make a meaningful difference, and an interest in a...
-
Aviation Customer Service Specialist
7 days ago
Salt Lake, Utah, United States California Retina Full timeWhy You Will Appreciate This RoleEngage with the world of private aviationJoin our esteemed team at California Retina, where we take pride in maintaining a stable work environment without layoffs or furloughs during challenging times.As an Aviation Customer Service Specialist, you will collaborate with colleagues to deliver exceptional services to incoming...
-
Operations Specialist in Portfolio Services
7 days ago
Salt Lake, Utah, United States Goldman Sachs Full timePOSITION OVERVIEWThis role is situated within the Asset Servicing division of a prominent global investment banking institution. The key duties encompass:Overseeing Voluntary Income and Corporate Actions activities for both equity and fixed income instrumentsFacilitating event creation and ensuring accuracy in proprietary systemsProviding support to internal...
-
Advanced Customer Service Specialist
2 weeks ago
Salt Lake, Utah, United States First Citizens Bank Full timePosition OverviewThis role operates in a hybrid environment, requiring a blend of in-office and remote work.We seek candidates who are within a reasonable commuting distance to our designated offices.The Client Advisory Services Quality Control team plays a vital role in maintaining the precision, adherence to procedures, and integrity of data produced by...