Catering Sales Coordinator
2 days ago
About the Role:
We are seeking a highly motivated and experienced Catering Sales Coordinator to join our team at MCR Hotels. As a key member of our sales team, you will play a crucial role in driving revenue growth and delivering exceptional customer experiences.
Responsibilities:
- Respond to group inquiries and other requests in a timely and professional manner.
- Block groups in hotel systems and ensure accurate rooming lists.
- Prepare and show rooms to walk-in clients, providing exceptional customer service and showcasing our hotel's amenities.
- Create and distribute flyers for special events and promotions.
- Oversee group blocks and rooming lists, ensuring accuracy and efficiency using our reservation system.
- Route billing, payments, and other financial transactions.
- Prepare reports for revenue management and sales teams, providing valuable insights and data.
- Assist with scheduling and servicing meeting rooms as needed.
- Order and inventory sales amenities and supplies.
- Provide exceptional customer service and support to internal and external stakeholders.
Requirements:
- Minimum of 3 years' experience as a Front Desk Agent in the hotel industry.
- Front Desk or Sales experience with the brand is strongly preferred.
- Highly motivated, self-directed, with strong initiative and desire for achievement.
- Exceptional customer service skills and a passion for delivering exceptional experiences.
- Professional attire and a strong work ethic are required.
- Strong computer skills, including proficiency in email, Excel, and sales systems.
- Excellent communication, problem-solving, and presentation skills.
About MCR Hotels:
MCR Hotels is a leading hotel owner-operator with a portfolio of 148 premium-branded hotels across 37 states and 106 cities. We offer a range of benefits, including hotel discounts, weekly pay, paid time off, retirement options, referral bonuses, and career advancement opportunities.
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