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Director of Sales
3 months ago
DescriptionDescription
At Pinstripes, our Sales Team embodies a commitment to excellence, continuously striving to elevate the Eatertainment experience. With each venue boasting a unique layout, we host an average of 2,000 events annually, accommodating groups ranging from 20 to 1,500 guests. From corporate gatherings to festive occasions like birthdays and weddings, our team excels in curating unforgettable experiences for our guests.
Job Description:
The Director of Sales (DOS) at Pinstripes serves as the team coach, motivating and mentoring their team to achieve peak performance in sales. They oversee reports, track team member development, and possess a comprehensive understanding of all sales numbers. The DOS knows when to push the team during challenging periods and celebrates successes. Their primary focus is on generating new business and continually developing team members.
Responsibilities:
- Lead, mentor, and develop the sales team to excel in event and catering sales.
- Develop and execute quarterly sales strategies as set by company leadership.
- Drive new business acquisition and encourage repeat business.
- Allocate leads, foster referrals, and educate the team on effective conversion techniques.
- Master and effectively sell all event and catering packages and options.
- Utilize marketing tools and promotions to generate leads and close deals.
- Stay informed about market trends, competitors, and community connections.
- Maintain a guest-centered focus, fostering positive interactions and addressing concerns promptly.
- Collaborate with venue leaders, including the General Manager and Executive Chef.
- Ensure accurate sales reporting and budget monitoring.
- Conduct regular one-on-one conversations, evaluations, and training programs for team growth.
- Oversee initial sales team training and assist in onboarding new team members.
- Ensure adherence to standard operating procedures regarding event details, execution, and financials.
- Minimum 5 years of high-volume sales experience, preferably in hospitality, restaurant, or entertainment venues.
- Previous Director-level experience of at least 2 years.
- Strong motivational and leadership skills.
- Deep knowledge of the local market.
- Ability to manage multiple projects under pressure with extreme organization and efficiency.
- Proficiency in Microsoft Word, Excel, and Gmail, with previous CRM usage preferred.
- Excellent communication and leadership abilities.
- Competitive base salary with uncapped commission structure.
- Quarterly and annual bonus programs.
- Opportunities for stock and equity in a growing company.
- 401(k) program and paid health insurance options.
- Generous personal time off and sick days.
- Complimentary meals during workdays.
