Head of Technology Operations

1 week ago

Wadsworth, Ohio, United States Atlantic Partners Corporation Full time

Company Overview

Atlantic Partners Corporation is a prominent direct-to-consumer provider specializing in aftermarket automotive components, catering to a diverse clientele that includes owners of German, domestic, Japanese, and Tesla vehicles, as well as professional installers.

With an extensive catalog of over 1 million SKUs, the company offers a wide range of performance and repair parts under both proprietary and third-party brands. Operating from multiple locations, the company efficiently ships products from several warehouses, complemented by extensive drop shipping partnerships. Two of its brands feature vertically integrated operations, including advanced machining and metal forming capabilities.

Guided by a robust leadership team, Atlantic Partners Corporation has consistently demonstrated strong profitability and impressive organic growth, even during challenging economic conditions, including the pandemic. The company has also expanded through strategic acquisitions, achieving revenues exceeding $300 million.

In partnership with a leading private equity firm over the past three years, the company has made significant investments to enhance its operations, facilities, technology, and leadership. Recent expansions at its primary distribution center and the ongoing implementation of enterprise-level ERP, WMS, and OMS systems underscore its commitment to growth.

Position Overview

The organization is in search of an experienced Director of Technology Operations to report directly to the CTO. This role is pivotal in steering the development of a hybrid cloud infrastructure, creating a cohesive vision and strategic direction to unify eight distinct business units into a singular architecture. Key responsibilities will encompass oversight of infrastructure, networking, identity management, security, and help desk operations, with immediate focus on networking and identity management.

This position presents an exciting opportunity to lead a transformative infrastructure initiative, cultivate a skilled team, and contribute significantly to establishing a secure, efficient, and scalable technology framework for a dynamic eCommerce environment.

Key Responsibilities

  • Collaborate with executive leadership and business unit heads on strategic technical operational initiatives aligned with the company's three-year business strategy.
  • Drive digital transformation efforts, transitioning from monolithic platforms to cutting-edge systems.
  • Mentor and nurture team members, providing guidance for their professional development while fostering a collaborative, high-performance team culture.
  • Design, implement, and manage a hybrid cloud environment, ensuring seamless integration between on-premises systems and cloud services.
  • Oversee network infrastructure with a strong emphasis on Cisco technologies (firewalls, switches, wireless) in distributed settings, including advanced routing.
  • Exhibit deep expertise in core infrastructure services (compute, networking, storage, etc.), architecture, and optimization.
  • Administer MS 365 and Google Workspace environments.
  • Manage Active Directory in hybrid, cloud, or on-premise configurations.
  • Implement identity management solutions using Azure with SSO capabilities.
  • Supervise daily operations of the technology infrastructure, providing guidance and escalation support to the team.
  • Drive budgeting, vendor management, and infrastructure roadmap development to support business objectives.
  • Plan and execute cloud migration projects, ensuring secure and efficient transitions of data and workloads.
  • Evaluate and recommend new cloud services and emerging technologies that align with business needs.
  • Conduct infrastructure assessments to identify optimization opportunities and areas for enhancement.
  • Collaborate with the CTO and security operations partner to ensure infrastructure designs adhere to security principles and compliance requirements.

Qualifications

  • Preferred bachelor's degree in computer science, Information Systems, or a related field; master's degree is a plus.
  • 7+ years of experience in a senior technology operations role, with a proven track record of managing and leading development teams.
  • Extensive knowledge of Microsoft cloud architecture and strategy.
  • CISCO certifications are highly recommended; experience with Juniper networks is desirable.
  • Familiarity with Entra ID and Intune.
  • In-depth knowledge of Veeam and Azure Backup solutions for backup and disaster recovery.
  • Significant experience with VMware vSphere and VMware VSAN for virtualization.
  • Understanding of Dell PowerVault ME5 Arrays and AWS QNAP for storage solutions.
  • Expertise in PFSense and OpenVPN for secure remote access.
  • Demonstrated experience in hybrid cloud environments, networking, and identity management.
  • Exceptional communication, collaboration, and leadership skills.

Why Consider This Opportunity

  • Competitive salary and a comprehensive benefits package.
  • Opportunity to influence the Microsoft hybrid-cloud strategy and architecture.
  • A collaborative, innovation-driven work environment.
  • A supportive team dedicated to your professional development.

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