Client Services Specialist in Financial Planning

2 weeks ago


East Stroudsburg, Pennsylvania, United States ASC Financial Group Full time
Job Overview

ASC Financial Group is actively seeking a dedicated professional to enhance our client services and new business processing. Our firm focuses on assisting individuals approaching retirement in crafting tailored strategies to secure sustainable income streams.

Key Responsibilities
  • Engage with clients through effective verbal and written communication.
  • Provide exceptional client service, resolve issues, and organize meetings.
  • Prepare necessary documentation and meet with clients as instructed.
  • Ensure accuracy in all paperwork, including signatures and required information.
  • Submit applications to financial carriers along with relevant client documentation.
  • Monitor and follow up on pending transfers by liaising with financial institutions.
  • Execute trades on brokerage accounts under the guidance of licensed advisors.
  • Maintain regular communication with clients regarding their account activities.
  • Act as a liaison between advisors and clients as needed.
  • Manage client information, including report preparation and database maintenance.
  • Encourage referrals from existing clients.
  • Collaborate with other financial professionals, including brokerage firms and accountants.
  • Track and report on performance metrics.
Qualifications & Skills
  • Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Experience with CRM systems is advantageous.
  • Minimum of 3-5 years of experience in a client-facing role within a financial firm.
  • Previous experience as a brokerage Sales Assistant is beneficial.
  • Possession of a Series 65 License is a plus.
  • Excellent written and verbal communication skills.
  • A collaborative team player with the ability to work effectively with others.
  • Strong relationship-building skills with clients.
  • Ability to market services to prospective clients.
  • Detail-oriented with exceptional organizational and time-management abilities.
  • Proactive and ambitious with a strong sense of initiative.

This position offers a competitive salary and bonus structure, commensurate with experience.



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