Sales and Support Specialist

3 weeks ago


Wichita, Kansas, United States MCI Careers Full time

**About the Role:**

The Sales and Support Specialist position at MCI Careers involves providing exceptional customer service and support to clients while also identifying opportunities to upsell products and services.

Key Responsibilities:

  • Handle inbound and outbound calls in a courteous and professional manner
  • Resolves customer complaints and issues efficiently
  • Upsell products and services to customers
  • Meet or exceed performance metrics and standards

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of Microsoft Office Suite

Compensation and Benefits:

$13.00 - $16.00 per hour, plus benefits including medical, dental, and vision coverage, paid time off, and opportunities for advancement.



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