Sales and Support Specialist
3 weeks ago
**About the Role:**
The Sales and Support Specialist position at MCI Careers involves providing exceptional customer service and support to clients while also identifying opportunities to upsell products and services.
Key Responsibilities:
- Handle inbound and outbound calls in a courteous and professional manner
- Resolves customer complaints and issues efficiently
- Upsell products and services to customers
- Meet or exceed performance metrics and standards
Requirements:
- High school diploma or equivalent required
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Basic knowledge of Microsoft Office Suite
Compensation and Benefits:
$13.00 - $16.00 per hour, plus benefits including medical, dental, and vision coverage, paid time off, and opportunities for advancement.
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