Guest Services Coordinator
1 week ago
Job Title
Guest Services Coordinator
Role Summary
As a Guest Services Coordinator, you will be responsible for mastering various front office functions at our esteemed establishment. Your role will encompass the following responsibilities:
- Managing telephone communications effectively
- Handling reservations and check-in/check-out processes
- Delivering exceptional customer service to a diverse clientele
- Engaging proactively with all hotel visitors
- Assisting guests with their luggage and providing directions
- Performing data entry tasks and maintaining accurate records
- Ensuring precise guest billing and transaction handling
- Facilitating a seamless check-in and check-out experience
- Leaving guests with a memorable and positive impression of our institution
- Gaining valuable experience in areas such as:
- Professional demeanor
- Enhanced interpersonal communication
- Decision-making empowerment
- Collaborative teamwork
- Exceptional guest service
- Dedication to providing outstanding service to all guests
- Strong communication abilities
- Availability to work 16-32 hours weekly, including weekends and holidays
Prior experience in hospitality or resort settings
Equal Opportunity Employment Statement
All qualified candidates will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, or veteran status.
Physical Requirements
Ability to frequently lift items weighing 20 lbs or more.
Work Environment
Position located within a dynamic hospitality setting.
-
Guest Vehicle Coordinator
2 weeks ago
East Lansing, Michigan, United States Primland Resort Full timeJob OverviewJoin our esteemed team at Primland Resort as a Valet, where you will play a crucial role in providing an exceptional experience for our guests. As the initial and final point of contact, your professionalism and attention to detail will ensure a seamless arrival and departure for all visitors.Key ResponsibilitiesEfficient Vehicle Management:...
-
Guest Services Representative
2 weeks ago
East Lansing, Michigan, United States Michigan State University Full timePosition OverviewJob Title Front Desk AssociateRole SummaryAs a Front Desk Associate, you will be trained to excel in various front office roles at Michigan State University. Your responsibilities will include:Managing telephone communicationsHandling reservations and front desk operationsDelivering exceptional customer service to diverse guestsEngaging...
-
Guest Services Representative
2 weeks ago
Lansing, Michigan, United States Nofar Group of Hotels Full timePosition OverviewBenefits:Life Insurance401(k) PlanCompany EventsDental CoverageEmployee DiscountsHealth InsuranceCareer Advancement OpportunitiesTraining and Development ProgramsVision CoverageNofar Group of Hotels is seeking a dedicated Guest Services Representative for our upcoming hotel renovations.The Guest Services Representative plays a crucial role...
-
Overnight Guest Services Specialist
1 week ago
East Lansing, Michigan, United States Concord Hospitality Full timeJoin Our Team as a Night AuditorPosition: Front Desk Night AuditorWork Schedule:Night shifts from 11 PM to 7 AMAbout Our Company:At Concord Hospitality, we prioritize individuals who are truly committed to delivering outstanding customer service. As a front desk representative, you will engage directly with our guests, placing you at the heart of their...
-
Guest Services Representative
4 days ago
Lansing, Michigan, United States Pyramid Global Hospitality Full timeAbout UsAt Pyramid Global Hospitality, we prioritize our employees and strive to create a supportive and inclusive work environment that fosters diversity, growth, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships. We offer a range of employment benefits, including...
-
Guest Reception Specialist
2 weeks ago
East Lansing, Michigan, United States Primland Resort Full timeJob DescriptionCompany Overview:A premier year-round mountain destination, Primland is nestled in the stunning Blue Ridge Mountains, encompassing 12,000 acres of natural beauty. The resort features luxurious lodgings, a championship golf course, exquisite farm-to-table dining, a tranquil spa, and unparalleled outdoor activities, making it a perfect getaway...
-
Hospitality Service Representative
2 weeks ago
East Lansing, Michigan, United States Primland Resort Full timeJob OverviewJoin our team as a Hospitality Service Representative, where your enthusiasm for guest relations and exceptional service will be at the forefront. In this pivotal role, you will be the first point of contact for our guests, ensuring they have a delightful and unforgettable experience throughout their stay.Key ResponsibilitiesGreet and assist...
-
Overnight Financial Coordinator
1 week ago
East Lansing, Michigan, United States Schulte Companies Full timeJob OverviewSchulte Companies is in search of a dedicated Overnight Financial Coordinator to become a vital part of our exceptional hospitality team. KEY RESPONSIBILITIESConducts thorough audits of the daily guest accountsManages all end-of-day financial processes, including the posting of room rates and applicable taxesEnsures the precision of all charges...
-
Environmental Services Project Coordinator
2 weeks ago
Lansing, Michigan, United States ERG Environmental Services Full timeERG Environmental Services is in search of a seasoned and qualified Environmental Services Project Coordinator. The primary responsibility of the Project Coordinator is to meticulously plan, budget, execute, and conclude projects while adhering to stringent client timelines and financial constraints. This role involves resource acquisition and the...
-
Customer Service Associate
1 week ago
East Lansing, Michigan, United States Pincanna Full timePosition OverviewFront Desk CoordinatorPincanna is a comprehensive cannabis enterprise based in Michigan, operating a large-scale cultivation and production facility alongside multiple retail outlets. Our front desk coordinators are expected to be approachable, reliable, and accountable, possessing outstanding communication abilities.Key...
-
Customer Service Representative
18 hours ago
East Lansing, Michigan, United States Raising Cane's Chicken Fingers Full timeJob Summary:Raising Cane's Chicken Fingers is seeking a highly skilled and customer-focused Customer Service Associate to join our team. As a key member of our customer experience team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience in our restaurants.Key Responsibilities:Provide...
-
Event Service Attendant
2 weeks ago
East Lansing, Michigan, United States Schulte Companies Full timeJob OverviewSchulte Companies is in search of a dedicated Event Service Attendant to become a vital part of our exceptional hospitality team. KEY RESPONSIBILITIESDeliver outstanding guest experiencesClear and set tables, ensuring all necessary condiments are availablePrepare event spaces: arrange table linens, dishware, and cutlery as requiredAssist in...
-
Event Services Representative
2 weeks ago
East Lansing, Michigan, United States Michigan State University Full timePosition OverviewJob Title Event Services RepresentativeRole SummaryAs a member of the customer service team at Michigan State University, you will be responsible for delivering exceptional service and ensuring secure access during various events. Your role will involve overseeing sensitive areas of the venue, verifying credentials, and inspecting attendees...
-
Housekeeping Team Member
5 days ago
East Lansing, Michigan, United States Concord Hospitality Full time**Job Summary**Concord Hospitality is seeking a highly motivated and detail-oriented Housekeeper to join our team. As a Housekeeper, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms, common areas, and public spaces.**Key Responsibilities:**Clean and service assigned guest rooms in a timely and organized manner,...
-
Social Services Coordinator
5 days ago
Lansing, Michigan, United States Wellspring Lutheran Services Full timeAbout the RoleWellspring Lutheran Services is seeking a dedicated and compassionate Family Preservation Specialist to join our team. As a Family Preservation Specialist, you will play a vital role in supporting families throughout mid-Michigan, including Ingham, Shiawassee, and Livingston counties.Key ResponsibilitiesProvide concrete services, such as...
-
Environmental Services Coordinator
3 days ago
East Lansing, Michigan, United States Vista Springs Living Full timeJob SummaryVista Springs Living is seeking a highly motivated and detail-oriented Environmental Services Concierge to join our team. As an Environmental Services Concierge, you will be responsible for maintaining a clean and safe environment for our residents, ensuring that our facilities meet the highest standards of quality and excellence.Key...
-
Restaurant Host
3 days ago
East Lansing, Michigan, United States Primland Resort Full timeJob SummaryWe are seeking a highly skilled and experienced Restaurant Host to join our team at Primland Resort. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a positive experience from arrival to departure.Key ResponsibilitiesGuest Greeting and Seating: Greet guests warmly, provide...
-
Customer Service Coordinator
5 days ago
Lansing, Michigan, United States Culligantotalwater Full timeAbout the Role:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Culligantotalwater. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Schedule and coordinate installations, service, delivery,...
-
Culinary Services Student Associate
2 weeks ago
East Lansing, Michigan, United States Michigan State University Full timePosition OverviewJob Title Culinary Services Student AssociateRole SummaryAs a vital member of our culinary team, you will engage in the preparation, cooking, and presentation of meals for various events hosted at our facility. Your contributions will ensure that our guests experience exceptional service and high-quality food.Key ResponsibilitiesAssist in...
-
Food Service Coordinator
13 hours ago
Lansing, Michigan, United States Morrison Healthcare Full timeFOOD SERVICE COORDINATOR (FULL-TIME)Location: Mclaren Greater Lansing; 401 W. Greenlawn Avenue Lansing, MIPosition Overview: We are currently seeking a dedicated and organized Food Service Coordinator to join our team.Work Schedule: Full-time; Shifts will vary, typically from 7:00 AM to 3:30 PM.Qualifications: Previous experience in food service is...