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Customer Service Representative

2 months ago

East Lansing, Michigan, United States Raising Cane's Chicken Fingers Full time

Job Summary:

Raising Cane's Chicken Fingers is seeking a highly skilled and customer-focused Customer Service Associate to join our team. As a key member of our customer experience team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience in our restaurants.

Key Responsibilities:

  • Provide top-notch customer service, responding to guest inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with our team to ensure seamless service delivery, maintaining a clean and welcoming environment for our guests.
  • Stay up-to-date on menu offerings, promotions, and company initiatives to effectively communicate with guests and promote our brand.
  • Participate in ongoing training and development to enhance your skills and knowledge, staying ahead of industry trends and best practices.

Requirements:

  • High school diploma or equivalent required; some college or prior customer service experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.

What We Offer:

  • A competitive hourly rate, with opportunities for advancement and professional growth.
  • A fun and dynamic work environment, with a focus on teamwork and customer satisfaction.
  • Ongoing training and development opportunities, to help you succeed in your role and advance your career.