Wellness Studio Representative

2 weeks ago


New York, New York, United States Restore Hyper Wellness Full time
Job Overview

About Restore Hyper Wellness:
Restore Hyper Wellness is a pioneering leader in the emerging field of Hyper Wellness, offering a comprehensive suite of advanced health services designed to enhance well-being. Our mission is to provide expert support and a variety of innovative therapies, including IV drips, cryotherapy, and more, all conveniently available under one roof. We aim to empower individuals to feel their best and engage in the activities they love.

With over 200 locations nationwide, our commitment is to make Hyper Wellness accessible and enjoyable for everyone. We are backed by prominent investors, ensuring our continued growth and ability to serve our community effectively.

Compensation: $19-21/hr plus potential monthly performance bonuses
Employment Type: Part-Time
Work Schedule: 12-18 hours per week, including weekends and select weekdays

Position Overview:

As we expand, we are eager to welcome a Part-Time Hyper Wellness Representative to our dynamic team. We seek enthusiastic individuals who are passionate about wellness and dedicated to assisting clients on their health journeys. In this role, you will be the first point of contact for clients, guiding them through our offerings, promoting membership options, and assisting with various wellness services. You will also support the General Manager in daily operations and ensure our members receive exceptional service.

What You Can Expect:
  • Access to complimentary and discounted wellness services
  • Opportunities for monthly bonuses
  • Comprehensive benefits package
  • Paid holidays
Key Responsibilities:
  • Conduct engaging studio tours and provide a superior sales and service experience to all visitors
  • Inform clients about our services, including their benefits and safety measures
  • Achieve and surpass key performance indicators related to sales and member retention
  • Assist new clients with onboarding, including necessary documentation
  • Handle incoming calls for appointment scheduling and inquiries
  • Make outgoing calls to inform clients about promotions and events
  • Support marketing initiatives and sales events
  • Maintain a clean and safe environment for all members and guests
  • Foster enthusiasm for health and wellness within the community
Qualifications:
  • Minimum of 1 year of customer service experience in a related field
  • Sales experience is preferred
  • Strong customer service skills
  • Team-oriented mindset
  • Excellent verbal and written communication abilities
  • Proficient computer skills
  • Ability to take initiative and work independently

To succeed in this role, candidates must demonstrate the ability to fulfill essential duties effectively. Reasonable accommodations may be made for individuals with disabilities to perform essential functions. Additional responsibilities may be assigned as needed.

Benefits:
  • Complimentary and discounted wellness services
  • 401k retirement plan with employer matching
  • Commission and bonus opportunities
  • Career growth potential


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