Studio Operations Assistant

7 days ago


New York, New York, United States Barry's Full time
Job Description

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Team Member at Barry's. As a key member of our studio operations team, you will be responsible for providing exceptional customer service, ensuring a clean and welcoming environment, and supporting the overall success of our fitness studio.

Key Responsibilities:

  • Client Experience: Provide a high level of customer service to clients, ensuring a positive and memorable experience at our studio.
  • Interpersonal Relationships: Develop and maintain strong relationships with clients, staff, and vendors, ensuring effective communication and collaboration.
  • Communication: Provide timely and efficient communication to supervisors, peers, and clients, both verbally and in writing.
  • Client Support: Assist clients with class selections, bookings, and questions, as well as provide information on studio promotions, membership discounts, and special events.
  • Cleanliness and Maintenance: Ensure a clean and welcoming environment at all times, including assisting with studio cleaning, restocking, and upkeep.
  • Product Knowledge: Maintain product knowledge for all studio retail operations, including Fuel Bar products and services.
  • Scheduling: Have flexibility with schedule, including working weekends, holidays, morning, or night shifts.

Requirements:

  • Customer Service Skills: Provide exceptional customer service, responding to client requests with a can-do attitude.
  • Availability: Availability for three to five shifts, including one weekend day.
  • Personality: Friendly, outgoing personality, with a passion for the fitness industry and a desire to build a stronger Barry's community.
  • Communication Skills: Excellent communication skills, with the ability to work effectively with clients, staff, and vendors.
  • Physical Requirements: Ability to kneel, bend, reach, climb, and stand for long durations of time, as well as lift/carry a maximum of 50lbs.

Benefits:

  • Hourly Rate: $16.50 per hour, depending on experience and qualifications.
  • Benefits Package: Eligible to participate in Barry's comprehensive benefits program, including medical, dental, and vision insurance, short-term and long-term disability insurance, and life and AD&D insurance.


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