Executive Director of Issue Resolution

2 weeks ago


Tampa, Florida, United States Collabera Full time
Job Description

Collabera is seeking a highly experienced Senior Vice President of Issue Management to join our team. As a key member of our organization, you will be responsible for leading the development and implementation of our issue management program.

Key Responsibilities:
  • Lead Issue Management Projects: Develop and execute comprehensive issue management plans, including root cause analysis, remediation, and management reporting.
  • Collaborate with Stakeholders: Work closely with cross-functional teams, including business and functional units, to identify and resolve issues.
  • Develop and Implement Controls: Design and implement effective controls to prevent and mitigate issues, ensuring compliance with regulatory requirements.
  • Provide Guidance and Support: Offer expert guidance and support to front-line units, ensuring the successful execution of issue management projects.
  • Monitor and Report Progress: Regularly monitor and report on issue management progress, providing actionable insights to senior management.
Requirements:
  • Minimum 10 Years of Experience: Proven experience in issue management, risk management, or a related field.
  • Strong Leadership Skills: Ability to lead cross-functional teams and drive issue management projects to successful completion.
  • Excellent Communication Skills: Strong communication and interpersonal skills, with the ability to interact with stakeholders at all levels.
  • Business Acumen: In-depth knowledge of business operations, including risk management, compliance, and regulatory requirements.


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