Sales and Support Team Lead

7 days ago


Stamford, Connecticut, United States Design Within Reach Full time

Job Summary

We are seeking an experienced Assistant Manager to join our Virtual Studio team at Design Within Reach. As a key member of our sales and support team, you will work closely with the General Manager to drive business success and provide exceptional customer service.

Key Responsibilities

  • Lead and support the Studio team in achieving sales and customer service goals
  • Collaborate with the General Manager to develop and implement sales strategies and initiatives
  • Provide expert product knowledge and training to the sales team
  • Foster a positive and inclusive work environment that promotes teamwork and customer satisfaction
  • Manage and resolve customer complaints and issues in a timely and professional manner

Requirements

  • 3-5 years of retail leadership experience
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong product knowledge and sales skills
  • Ability to lift objects weighing up to 20 pounds

What We Offer

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Paid holidays and parental leave
  • Green transit subsidy
  • 401k plan

Equal Employment Opportunity

Design Within Reach is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.



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