Technical Support Specialist

1 week ago

Buford, Georgia, United States Comtech Full time

*Contingent on contract award*

LOCATION: BAHRAIN

POSITION OVERVIEW:

Comtech Systems, Inc (CSI) is seeking candidates for the role of Help Desk Technical Tier I Support. The selected individuals will be responsible for providing assistance and troubleshooting for computer-related issues within the network. Successful candidates will demonstrate a collaborative spirit and a strong work ethic, along with the critical thinking skills necessary to thrive in challenging environments.

  • Candidates should possess a valid US passport.
  • An active Secret Clearance is required.

ABOUT COMTECH:

Comtech is a leader in the advanced global communications market, serving both commercial and government sectors. A career with Comtech allows you to innovate and contribute to the development of cutting-edge products, systems, and services that enhance communication worldwide.

Comtech Systems, Inc (CSI) specializes in providing mission-critical solutions to government and civilian agencies, focusing on C4ISR solutions across various networks, including mobile, fixed, and airborne. To combat the increasing threat of cyber-attacks, we offer training, certification, and vulnerability compliance assessments. Our expertise spans Tactical Communications, Space & Component Technology, Mobile Datacom, and Cyber Security Solutions.

KEY RESPONSIBILITIES:

The following duties will be performed by all candidates:

  • Respond to trouble calls via phone and the computer trouble ticketing system.
  • Conduct laptop imaging tasks.
  • Execute basic IP troubleshooting.
  • Create user accounts within the domain.
  • Manage the addition and removal of computers in a Microsoft domain environment.
  • Assign user accounts to appropriate groups and permissions.
  • Establish exchange mailboxes.
  • Address user email issues.
  • Troubleshoot and configure shared printers.
  • Document trouble calls and actions taken for reporting purposes.

REQUIRED SKILLS:

Candidates must possess the following minimum qualifications:

  • A minimum of seven (7) years of experience with IT systems.
  • At least four (4) years of experience in IT customer support.
  • A minimum of two (2) years of experience in a military setting.
  • Strong communication skills, both written and verbal, to engage effectively with diverse audiences.
  • Ability to work independently or collaboratively within a team.
  • Detail-oriented with robust analytical capabilities.

EDUCATION AND EXPERIENCE:

An Associate's degree in Networking is preferred, or a total of eleven (11) years of relevant specialized experience.

  • Proficiency in Microsoft Office is required.
  • Experience in maintaining relevant certifications is essential.

CERTIFICATION REQUIREMENTS:

Candidates must hold one (1) of the following certifications:

  • CompTIA A+ CE
  • Cisco Certified Network Associate (CCNA) Security
  • Certified Network Defender (CND)
  • CompTIA Network+ CE
  • Systems Security Certified Practitioner (SSCP)

BENEFITS:

Comtech offers a competitive salary along with comprehensive benefits and flexible paid time off options for eligible employees, including:

  • Medical, Dental, and Vision coverage
  • Long-term Disability, Supplemental Life Insurance, and AD&D
  • A comprehensive 401k plan
  • Annual vacation accrual of 10 days
  • Bereavement, Military, and Jury Duty Leave

Comtech Telecommunications Corp. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

  • Technical Support Specialist

    6 days ago

    Buford, Georgia, United States COMTECH TELECOMMUNICATIONS Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Comtech Telecommunications in Kuwait. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers, troubleshooting complex technical issues, and ensuring that our systems and networks are running...

  • Technical Support Specialist

    7 days ago

    Buford, Georgia, United States Comtech Full time

    About the Opportunity:Comtech Systems, Inc. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our clients, troubleshooting complex issues, and ensuring seamless communication between our team and clients.Key Responsibilities:Field...

  • Technical Support Specialist

    5 days ago

    Buford, Georgia, United States COMTECH TELECOMMUNICATIONS Full time

    Job DescriptionAbout the OpportunityComtech Systems, Inc. is seeking a highly skilled Technical Support Specialist to join our team in Iraq. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers, troubleshooting complex technical issues, and ensuring the smooth operation of our IT...

  • Technical Support Specialist

    5 days ago

    Buford, Georgia, United States COMTECH TELECOMMUNICATIONS Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Comtech Telecommunications Corp. in Greece. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers, troubleshooting complex technical issues, and ensuring that our systems and networks are running...

  • Technical Support Specialist

    4 days ago

    Buford, Georgia, United States COMTECH TELECOMMUNICATIONS Full time

    Job DescriptionAbout the OpportunityComtech Telecommunications Corp. is seeking a highly skilled Technical Support Specialist to join our team in Korea. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers in Korea.Key ResponsibilitiesProvide technical support and troubleshooting for...

  • Technical Support Specialist

    5 days ago

    Buford, Georgia, United States COMTECH TELECOMMUNICATIONS Full time

    Job DescriptionAbout the OpportunityComtech Telecommunications is seeking a highly skilled Technical Support Specialist to join our team in Greece. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers in a fast-paced, dynamic environment.Key ResponsibilitiesProvide technical support and...

  • Technical Support Specialist

    2 weeks ago

    Buford, Georgia, United States Comtech Full time

    ABOUT THE POSITION:We are seeking candidates for the role of Technical Support Specialist at Tier I level, responsible for assisting with the resolution of computer and network-related issues. Ideal candidates will possess excellent communication abilities and demonstrate the capacity to operate both autonomously and collaboratively within a team...

  • Technical Support Specialist

    1 week ago

    Buford, Georgia, United States Comtech Full time

    POSITION OVERVIEW:We are seeking candidates for the role of Technical Support Specialist - Tier I, responsible for assisting with the resolution of computer and network-related issues. Ideal candidates will possess excellent communication abilities and demonstrate the capacity to work autonomously as well as collaboratively within a team environment.PRIMARY...

  • Technical Support Specialist

    2 weeks ago

    Buford, Georgia, United States Comtech Full time

    GREECEPOSITION OVERVIEW:We are seeking candidates for the role of Technical Support Specialist - Tier I to assist in resolving computer and network-related issues. Ideal candidates will possess excellent communication abilities and demonstrate the capacity to work autonomously as well as collaboratively.PRIMARY DUTIES:Respond to support requests via...

  • Technical Support Representative for Forklifts

    2 weeks ago

    Buford, Georgia, United States Doosan Bobcat North America Full time

    About Doosan BobcatAt Doosan Bobcat, our achievements are driven by our dedicated workforce. With a collaborative culture and a unified global team, we strive to deliver exceptional products and services to our clients, contributing positively to the world. Become a part of our team and embark on a rewarding career with a leading global entity.Position...

  • Technical Support Specialist

    2 weeks ago

    Buford, Georgia, United States Comtech Full time

    *Contingent on contract award* LOCATION: BAHRAIN POSITION OVERVIEW: Comtech Systems, Inc (CSI) is seeking candidates for the role of Help Desk Technical Tier I Support. The selected individuals will be responsible for providing technical assistance and information to resolve issues related to computers and networked products. Candidates must...

  • Senior Technical Support Specialist

    1 week ago

    Buford, Georgia, United States COMTECH TELECOMMUNICATIONS Full time

    Job Overview*Subject to contract approval*LOCATION: BAHRAINPOSITION SUMMARY:Comtech Telecommunications is seeking experienced candidates for the role of Help Desk Technical Tier III Support. This position involves ensuring the operational integrity of computer systems and software that form the backbone of our network infrastructure. Candidates must...

  • Advanced Technical Support Specialist

    1 week ago

    Buford, Georgia, United States COMTECH TELECOMMUNICATIONS Full time

    Job Overview*Subject to contract approval*LOCATION: BAHRAINPOSITION SUMMARY:Comtech Telecommunications is seeking candidates for the role of Help Desk Technical Tier III Support. The selected individuals will be tasked with ensuring the operational integrity of computer hardware and software within a complex network environment. Candidates must demonstrate a...

  • Advanced Technical Support Specialist

    2 weeks ago

    Buford, Georgia, United States COMTECH TELECOMMUNICATIONS Full time

    Position Overview*Contingent on contract award*LOCATION: BahrainABOUT THE ROLE:Comtech Telecommunications is seeking candidates for the role of Help Desk Technical Tier III Support. This position entails the upkeep and management of computer hardware and software that form an integral part of a computer network. Candidates must demonstrate a collaborative...

  • Forklift Technical Support Representative

    7 days ago

    Buford, Georgia, United States Doosan Bobcat Full time

    Job SummaryDoosan Bobcat is seeking a highly skilled Product Support Representative to join our team. As a key member of our support team, you will provide technical assistance and training to our customers and internal departments.Key ResponsibilitiesProvide product support and technical assistance to customers and internal departmentsSupport the training...

  • Inside Product Support Specialist

    2 weeks ago

    Buford, Georgia, United States Doosan Bobcat North America, Inc Full time

    Company OverviewAt Doosan Bobcat North America, we pride ourselves on our dedicated workforce. Our collective efforts drive us to deliver exceptional products and services, enhancing the communities we serve.Position LocationLocated in a dynamic environment.Job OverviewThe Inside Product Support Specialist will be responsible for delivering product and...

  • Technical Support Specialist

    2 weeks ago

    Buford, Georgia, United States Comtech Full time

    *Contingent on contract award* POSITION OVERVIEW: Comtech Systems, Inc (CSI) is seeking candidates for the role of Help Desk Technical Tier I Support. This position involves providing assistance and guidance to troubleshoot issues related to computers and similar devices within the network. Candidates should demonstrate a collaborative spirit and...

  • Inside Product Support Specialist

    1 week ago

    Buford, Georgia, United States Doosan Bobcat North America, Inc Full time

    Company OverviewAt Doosan Bobcat North America, we thrive on the dedication and talent of our workforce. Our commitment to excellence drives us to deliver superior products and services, contributing positively to the communities we serve.Location: BufordPosition OverviewThe Inside Product Support Specialist will be responsible for delivering comprehensive...

  • Inside Product Support Specialist

    2 weeks ago

    Buford, Georgia, United States Doosan Bobcat North America, Inc Full time

    Company OverviewAt Doosan Bobcat North America, we pride ourselves on our commitment to excellence and innovation. Our team is dedicated to providing top-notch products and services that enhance the lives of our customers and contribute positively to the community.Position LocationBufordJob SummaryThe Inside Product Support Specialist will be responsible for...

  • Inside Product Support Specialist

    2 weeks ago

    Buford, Georgia, United States Doosan Bobcat Full time

    Company OverviewAt Doosan Bobcat, we thrive on the strength of our workforce. Our collaborative culture and unified global team enable us to provide exceptional products and services, contributing positively to communities worldwide.Position LocationBufordJob SummaryAs an Inside Product Support Specialist for our forklift range, you will deliver technical...