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Technical Support Specialist

2 months ago


Buford, Georgia, United States COMTECH TELECOMMUNICATIONS Full time
Job Description

About the Opportunity

Comtech Systems, Inc. is seeking a highly skilled Technical Support Specialist to join our team in Iraq. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers, troubleshooting complex technical issues, and ensuring the smooth operation of our IT systems.

Key Responsibilities

  • Provide technical support and assistance to customers via phone, email, and in-person
  • Troubleshoot complex technical issues and resolve problems in a timely and efficient manner
  • Install, configure, and maintain computer systems, software, and hardware
  • Perform routine maintenance tasks, such as backups and software updates
  • Document technical issues and resolutions for future reference

Requirements

  • 7+ years of experience in IT support or a related field
  • Minimum of 4 years of experience in a military environment
  • CompTIA A+ CE or equivalent certification
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team

Benefits

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Flexible paid time off options
  • Comprehensive 401(k) plan

About Comtech Systems, Inc.

Comtech Systems, Inc. is a leading provider of mission-critical solutions to government and civilian agencies. We specialize in C4ISR solutions, cybersecurity, and advanced communications systems. Our team is dedicated to delivering innovative solutions that meet the evolving needs of our customers.