Head of Customer Success and Operations
1 week ago
We are seeking an experienced leader to head our customer support team. As the Head of Customer Support, you will develop and execute the support department's long-term vision, goals, and strategies aligned with overall company objectives. You will also collaborate with senior management to integrate support initiatives with other departments, such as Product, Engineering, and Sales.
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Customer Success Strategist
1 week ago
San Mateo, California, United States Notable Health Full timeCompany OverviewNotable Health is an intelligent automation company dedicated to transforming the healthcare industry. Our mission is to simplify administrative tasks and empower healthcare professionals to focus on patient care.About Notable HealthWe're a team of innovators who share a passion for innovation in healthcare. We believe that technology can...
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Global Customer Success Operations Leader
5 days ago
San Francisco, California, United States DocuSign Full timeAbout the JobThe Customer Success Strategy and Operations Leader is responsible for developing and implementing a multi-year Customer Success strategy aligned with company goals. This is a people manager role that reports to the Group Vice President, GTM Strategy & Operations.As a key member of the global Customer Success leadership team, you will partner...
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Customer Success Strategist
4 days ago
San Mateo, California, United States Notable Full timeAbout Notable">At Notable, we're revolutionizing the healthcare industry with intelligent automation. Our platform empowers customers to scale growth without hiring more staff, driving patient acquisition, retention, and reimbursement.">The Opportunity">We're seeking an experienced Head of Customer Success to lead our newly founded team. This role will be...
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San Carlos, California, United States Closet Factory of San Carlos, CA Full timeAbout Closet FactoryCloset Factory is the Bay Area's leader in custom storage solutions, transforming spaces into masterpieces. With over 40 years of experience, our expert team designs, crafts, and installs personalized solutions that maximize every inch of your home.Our MissionWe enhance the lives of our clients by creating beautifully organized spaces....
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Operations Strategist
2 weeks ago
San Francisco, California, United States Notion, LLC Full timeAbout UsWe are on a mission to empower every person, team, and company to create software that solves any problem and tackles any challenge. Our goal is to make it possible for everyone to build and modify the software they use daily.We've been working towards this vision since 2016, and we've had the privilege of serving customers like Pixar, Mitsubishi,...
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Customer Success Operations Manager Lead
2 weeks ago
San Francisco, California, United States Sendbird Full timeUnlock the Full Potential of Our Go-To-Market OrganizationWe are seeking a seasoned Sales Operations Manager to join our Revenue Operations team at Sendbird. This role requires 3+ days in our San Mateo, California office every week.About the Role:Act as the key stakeholder for our Salesforce and Gainsight CS systems.Interface with Sales, Marketing, Customer...
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Head of Sales Operations
3 weeks ago
San Francisco, California, United States AirGarage Full timeAbout AirGarageAirGarage is a pioneering company that's redefining the way urban real estate is utilized. With a strong focus on innovation, we're dedicated to repurposing underutilized parking spaces and transforming them into valuable assets.Job DescriptionWe're seeking a seasoned sales leader to drive our revenue growth strategy forward. As our Head of...
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Head of Commercial Operations
3 weeks ago
San Francisco, California, United States Atlassian Full timeAbout AtlassianWe offer our employees the flexibility to work from anywhere, whether that's an office, their home, or a combination of both. This allows our employees to have more control over their personal and professional lives. We can hire people from any country where we have a legal entity, and our interviews and onboarding processes are conducted...
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Data-Driven Customer Success Operations Analyst
3 weeks ago
San Francisco, California, United States Postman Full timeJob DescriptionWe are seeking a detail-oriented and data-driven CX&S Operations Data Analyst to support the Customer Experience and Services team in making informed, data-backed decisions. This role will be instrumental in driving data-driven insights and strategies to enhance customer satisfaction, reduce churn, and improve the overall customer...
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Customer Success Director
2 weeks ago
San Francisco, California, United States Upland Localytics Full timeCompany Overview:At Upland Software, we pride ourselves on creating a culture of growth and possibility. Our operating model supports remote work, allowing us to attract talented individuals from diverse backgrounds.Salary: $220K - $270KJob Description:We seek an experienced Customer Success leader to drive customer health and long-term profitability. The...
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Customer Success Professional
4 days ago
San Francisco, California, United States Dealpath Full timeAbout the RoleWe are seeking a talented and results-driven Customer Success Professional to join our growing team in San Francisco. As a key member of our Customer Success team, you will play a vital role in ensuring our customers achieve their goals by utilizing Dealpath to its full potential.The ideal candidate will have a strong passion for customer...
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Academic Head and Neck/Endocrine Specialist
3 weeks ago
San Francisco, California, United States University of California - San Francisco Full timeWe are seeking an exceptional candidate for a full-time clinical faculty position in Head and Neck/Endocrine Pathology at the University of California, San Francisco (UCSF).Position OverviewThe Department of Pathology at UCSF is committed to excellence in patient care, education, and research. We are looking for a talented individual who can contribute to...
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Head of Sales
3 weeks ago
San Francisco, California, United States OLLY Full timeWHO ARE WE?We are Health and Wellbeing Collective at OLLY, a global business unit within Unilever, built with a start-up mindset. Our mission is to improve the health and wellbeing of millions of consumers and become a leading Health and Wellness organization. We are building an operational platform to support companies in the Vitamins, Minerals and...
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Customer Success Strategist
4 days ago
San Francisco, California, United States CLevelCrossing Full timeAbout CLevelCrossingCLevelCrossing is the only suite of customer messaging products that drives growth at every stage of the customer lifecycle—across acquisition, engagement, and support. Today more than 25,000 businesses use CLevelCrossing to connect with a billion people worldwide.The OpportunityWe are seeking a seasoned Customer Success Strategist to...
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Enterprise Customer Success Strategist
3 weeks ago
San Francisco, California, United States Pilot, Inc. Full timeDiscover the thrill of shaping customer experiences at Pilot, Inc.About the RoleWe're seeking an Sr. Customer Success Manager to spearhead our efforts in ensuring seamless renewals and retention for our valued customers. As a key member of our team, you will partner closely with Operations to oversee the entire customer lifecycle, utilizing your expertise to...
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Global Head of Customer Experience
3 weeks ago
San Mateo, California, United States SendBird Full timeWe are seeking a visionary leader to spearhead our Customer Success team. As the Global Head of Customer Experience, you will be responsible for developing and implementing strategies that drive customer adoption and expansion.Key Responsibilities:Develop and execute customer success strategies aligned with company goalsLead a globally distributed team to...
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Enterprise Customer Success Manager
3 weeks ago
San Francisco, California, United States Fulcrum Full timeAbout FulcrumWe're revolutionizing the $1T+ insurance industry with cutting-edge AI Agents, serving top 100 brokerages and diverse customers.Fulcrum leads the insurtech revolution, empowering brokerages to boost revenue without headcount expansion through intuitive AI automation.Our AI Agents streamline proposal creation and policy checking, allowing...
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Senior Manager of Global Customer Success
5 days ago
San Francisco, California, United States DocuSign Full timeAbout the OpportunityAt DocuSign, we bring agreements to life for over 1.5 million customers and more than a billion people in over 180 countries. As a Customer Success Strategy and Operations Leader, you will be part of a dynamic team driving key critical initiatives and operational improvements that enhance customer and business outcomes.This is a people...
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Customer Success Strategist
3 weeks ago
San Francisco, California, United States Writer Corporation Full timeAbout this RoleWe're looking for a highly skilled Strategic Customer Success Manager to help our Fortune 50-100 customers succeed with our AI platform. As our ideal candidate, you'll have experience delivering high-touch, white-glove service to large, key accounts, and carrying and regularly exceeding a GRR and NRR target.Your primary focus will be on...
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Customer Success Lead
3 weeks ago
San Francisco, California, United States Cloudflare Inc Full timeAbout the RoleAs a Customer Success Lead at Cloudflare Inc, you will be responsible for managing and growing our customer base in the Greater China region. You will be a trusted advisor to our customers and will work closely with them to ensure they are fully leveraging the capabilities of our platform and achieving their business objectives. Estimated...