Customer Success Lead

7 days ago


San Francisco, California, United States Cloudflare Inc Full time
About the Role

As a Customer Success Lead at Cloudflare Inc, you will be responsible for managing and growing our customer base in the Greater China region. You will be a trusted advisor to our customers and will work closely with them to ensure they are fully leveraging the capabilities of our platform and achieving their business objectives. Estimated Salary: $80,000 - $110,000 per annum.

About Us

At Cloudflare, we are on a mission to help build a better Internet. We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Our network gets smarter with every request, resulting in significant improvement in performance and a decrease in spam and other attacks. We realize people do not fit into neat boxes, and we are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills.

Job Description

We are seeking an experienced Customer Success Manager to join our team in the Greater China region. In this role, you will be responsible for building and maintaining strong relationships with key customer stakeholders, including C-level executives, technical leaders, and business owners. You will work closely with your customer account teams to plan and execute long-term account plans to facilitate retention and expansion via product adoption and consumption growth.



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