Technical Support and Systems Administration Specialist
2 weeks ago
Position Overview:
MAXISIQ, Inc. is seeking a dedicated Technical Support and Systems Administration Specialist who will play a crucial role in ensuring the seamless operation of our information technology systems while delivering exceptional customer service.
Key Responsibilities:
As a valued member of our team, you will be responsible for:
- Providing prompt and effective technical assistance to users by investigating inquiries, resolving issues, and optimizing workstation and network performance.
- Enhancing client satisfaction through the creation and upkeep of comprehensive documentation.
- Contributing to the development of client training initiatives by pinpointing learning challenges and suggesting appropriate instructional content.
- Boosting system efficiency by diagnosing issues and proposing necessary modifications.
- Supporting the organization's mission by achieving related objectives as required.
Qualifications:
The ideal candidate will possess an active or current TS/SCI with FS Poly clearance.
We look forward to welcoming a qualified individual who is committed to excellence in technical support and systems administration.
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