Retail Sales Associate

7 hours ago


Boulder, Colorado, United States Sherwin-Williams Full time
Job Summary

This is an exciting opportunity to join the Sherwin-Williams team as a Retail Customer Service Specialist. As a key member of our retail stores, you will play a vital role in delivering exceptional customer service and driving sales growth.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to wholesale and retail customers, ensuring their needs are met and exceeded.
  • Sales: Assist customers in person and over the phone to determine their needs and present appropriate products and services.
  • Relationship Building: Build strong, productive relationships with wholesale and retail customers to drive sales growth and customer loyalty.
  • Operations: Process sales transactions accurately and consistently, maintain precise work order files and formulas, and ensure the store is well-stocked and visually appealing.
  • Inventory Management: Comply with inventory control procedures and maintain accurate records to ensure optimal stock levels.
  • Continuous Improvement: Suggest ways to improve sales and customer satisfaction, and participate in ongoing training and development to stay up-to-date with products and services.
Requirements
  • Age: Must be at least 18 years old.
  • Work Authorization: Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Physical Demands: Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Availability: Must be willing to work all scheduled hours, which may include evenings and weekends.
Preferred Qualifications
  • Driver's License: Have a valid, unrestricted Driver's License.
  • Education: Have at least a High School diploma or GED.
  • Experience: Have at least one (1) year experience working in a delivery, retail, or customer service position.
  • Language Skills: Ability to read, write, comprehend, and communicate in more than one language.


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