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Luxury Retail Sales Associate

2 months ago


Boulder, Colorado, United States St Julien Hotel & Spa Full time
Job Description

At St Julien Hotel & Spa, we are dedicated to creating unforgettable moments for our guests and extraordinary employment experiences for our associates. With a commitment to luxury, sustainability, and exceptional service, we strive to be a sanctuary of relaxation, a hub for adventure, and a thoughtful steward of our environment.

Our team's passion for hospitality and unwavering dedication to exceeding guest expectations set us apart as the premier destination for those seeking a world-class hospitality experience.

Key Responsibilities
  • Gift Shop Operations: Oversee Gift Shop inventory and operations, ensuring attractive and engaging product displays.
  • Customer Service: Assist guests with all aspects of product purchases, providing excellent knowledge of Spa treatments and products.
  • Financial Transactions: Handle cash and credit transactions, ensuring proper payment is received for each purchase.
  • Inventory Management: Unpack and check-in incoming boxes of products, tag and display new inventory, and re-merchandise product displays as needed.
  • Shipping and Logistics: Prepare merchandise for shipping and accurately document shipping data.
  • Store Maintenance: Maintain a welcoming presence on the Gift Shop floor and monitor general cleanliness of the area.
  • Revenue Growth: Work creatively and diligently to exceed budgeted revenue and profit goals.
  • Inventory Process: Participate in monthly inventory process.
  • Environmental Commitment: Follow St Julien's Environmental Commitment and dispose of waste and recycling according to standards.
  • Training and Development: Attend scheduled brand trainings and assist with special projects/promotions in the Gift Shop as needed.
Requirements
  • Previous Retail Experience: Previous retail sales experience required, with high-end and/or luxury retail experience highly preferred.
  • Communication Skills: Friendly and outgoing, with excellent communication skills to interact with associates and guests.
  • Physical Demands: Ability to stand for several hours at a time and lift up to 25 lbs. on an occasional basis.
  • Availability: Flexible availability, including weekends and holidays, with the ability to work the 1st of every month for monthly inventory process.
Perks and Benefits
  • Medical, Dental, and Vision Insurance: Options available for full-time employees.
  • Paid Time Off: Paid time off (PTO) available for full-time employees.
  • Paid Holidays: Paid holidays, including associate's birthday, available for full-time employees.
  • Aflac Supplemental Insurance: Options available for full-time employees.
  • 401(k) with Company Match: Available for full-time employees.
  • RTD EcoPass: Available for full-time employees.
  • Employee Discounts: 50% employee discount in Spa and restaurant, and discounted associate room rate.