Retail Sales Supervisor

1 week ago

Boulder, Colorado, United States Vuori, Inc Full time
Job Overview

Company Overview:
Vuori is transforming the athletic apparel industry by creating garments that are not only functional for movement and exercise but also stylish enough for everyday wear. Our designs are inspired by the vibrant coastal lifestyle of California, merging fitness, creativity, and daily life. We thrive in a dynamic retail atmosphere that reflects our energetic culture, aiming to motivate individuals to embrace all facets of their lives with enthusiasm and joy.

Position Summary:

The Retail Store Manager at Vuori plays a pivotal role in guiding the retail sales team, setting a standard for customer engagement while embodying the brand's core values through comprehensive product knowledge and a positive demeanor. This position emphasizes the importance of fostering a culture of exceptional customer service and retail excellence.

Key Responsibilities:

Delivering an Exceptional Customer Experience:

  • Collaborate with the sales team to ensure every customer enjoys a superior shopping experience.
  • Take charge of the sales floor and motivate the team to prioritize customer satisfaction.
  • Prepare fitting rooms, assist customers in finding sizes, and provide informed feedback on product styles and fits.
  • Build lasting relationships with customers through follow-ups on purchases and invitations to events.
  • Stay informed about new arrivals and popular items, sharing insights with both customers and team members.

Driving Business Success:

  • Inspire the sales team to meet and exceed sales targets in a collaborative commission-based environment.
  • Enhance product knowledge by exploring trends in the fashion and activewear sectors to better serve customers.
  • Lead the team in executing projects while maintaining a focus on customer satisfaction.
  • Communicate inventory requirements to align with business objectives.

Leadership and Management:

  • Oversee the processing of product shipments and manage inventory effectively.
  • Work closely with the Regional Manager on daily operations, sales strategies, and team management to ensure smooth business operations.
  • Guide the team in maintaining store standards, including restocking, visual merchandising, and cleanliness.
  • Exercise diligence and adherence to safety protocols during store opening and closing procedures.
  • Encourage team members to uphold punctuality and fulfill their responsibilities consistently.
Qualifications:
  • Availability for morning and/or evening shifts, working 8-hour days, 5 days a week, including at least one weekend day.
  • Demonstrated leadership in punctuality and attendance, adhering to scheduled shifts.
  • Ability to cultivate relationships with customers and colleagues.
  • Expertise in customer service, creating memorable experiences, and effectively addressing customer concerns.
  • Capacity to manage multiple tasks in a fast-paced environment.
  • Quick adaptability to new procedures and processes.
  • Strong organizational and follow-through skills.
  • Excellent communication and interpersonal abilities.
  • High level of accountability, ownership, and initiative.
  • Willingness to learn new skills and responsiveness to feedback.
Additional Information:

Our Commitment to You:
At Vuori, we are dedicated to supporting our employees with:

  • Health Insurance
  • Savings and Retirement Plan
  • Employee Assistance Program
  • Generous Employee Discounts & Industry Perks
  • Paid Time Off
  • Wellness & Fitness Benefits

Base pay ranges from $28.00 to $33.00 per hour, with actual pay varying based on location, skills, experience, and qualifications. This position may also offer additional compensation through commissions, estimated between $28,000 and $36,000, depending on store performance.

Vuori is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. All information will be kept confidential according to EEO guidelines.

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