Medical Office Receptionist

1 month ago


Herndon, Virginia, United States Capital Area Pediatrics Full time

Job Title: Medical Office Receptionist

Job Summary

Capital Area Pediatrics is seeking a Medical Office Receptionist to provide administrative support at our Herndon location. The ideal candidate will have excellent communication skills, be able to multitask, and have a strong attention to detail.

Key Responsibilities
  • Serve as the first point of contact for patients and visitors.
  • Perform administrative duties in support of the patient experience.
  • Serve as liaison between patients and the clinical staff.
  • Adhere to established procedures for appointment scheduling, intake, and record-keeping.
  • Collect copays, payments, and accurately post to patient accounts.
  • Make outbound outreach calls to patients to improve population health.
  • General administrative duties as assigned.
Requirements
  • At least two years of professional experience, healthcare preferred.
  • Customer service experience required.
  • High school diploma or equivalent required.

New Hire Orientation: Please note that all new hires are required to attend New Hire Orientation.



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