Medical Front Desk Coordinator
2 days ago
New York Health is a leading healthcare provider that offers a comprehensive approach to patient care. We are seeking a highly skilled Medical Front Desk Receptionist to join our team in Patchogue, NY.
Key Responsibilities:- Perform daily opening and closing procedures of the office
- Welcome patients and visitors with a pleasant and professional demeanor
- Assist with comforting patients and maintaining the reception area
- Answer telephones, respond to inquiries, resolve issues, and schedule patient appointments
- Collect co-pays and balance the total finances of the office
- Assist patients with completing necessary forms and documentation
- Build and maintain patient records through the use of the practice EMR system
- Build, monitor, and maintain physician schedules according to suggested scheduling rubrics
- Assist with daily distribution of quality assurance surveys and prevention screenings
- Monitor and respond to incoming messages from Care Team inboxes in collaboration with the nurse
- Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately
- Protect patient privacy by adhering to HIPAA confidentiality guidelines
- Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary
- Maintain daily operations of the office by following standard policies and procedures
- High School diploma with at least 1 year of experience
- Bachelor's Degree preferred
- Excellent oral and written communication skills
- Ability to accept direction and work within a team concept
- Possession of typing and computer skills an asset
- Strong customer service skills
- Previous experience an asset
- Spanish speaking preferred
- Salary up to $22
- Benefits including Tuition Reimbursement, Health Insurance on day 1 of employment, Dental, Vision, Life Insurance, Short and Long-term disability, 401k Plan, generous PTO time, 8 paid holidays (2 floating) and more
Please visit our website at and follow us on Facebook.
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