Patient Engagement Specialist

2 weeks ago


Patchogue, New York, United States Babylon Dental Care Full time
Position Overview

Benefits:

  • 401(k) plan
  • 401(k) matching contributions
  • Performance-based bonuses
  • Company gatherings
  • Competitive salary structure
  • Dental coverage
  • Employee discounts
  • Flexible working hours
  • Complimentary food and snacks
  • Health insurance options
  • Career advancement opportunities
  • Paid time off
  • Training and development programs
  • Tuition reimbursement

Patient Engagement Specialist
"Providing compassionate care for over 41 years, exceeding expectations in every interaction."

Become an integral part of the enthusiastic and dynamic team at Babylon Dental Care, where our mission transcends dental services to significantly impact our community and enhance the lives of our patients. As a leading provider of general and specialty dental services, as well as Sleep/Airway Disorder treatments, Babylon Dental Care is renowned for its dedication to excellence, empathy, and unparalleled patient service. We are currently in search of a Patient Engagement Specialist to energize our Front Desk team.


Why Choose Babylon Dental Care?
  • A Legacy of Care: Step into a role where your contributions directly support a legacy of outstanding dental care and community involvement.
  • Collaborative Environment: Experience a workplace designed to encourage teamwork and learning, where every team member is valued in delivering top-tier patient care.
  • Opportunities for Growth: At Babylon Dental Care, we prioritize your professional development, investing in your growth to ensure your career flourishes.

What to Expect:

A dynamic, fast-paced work environment focused on your success in this role.


Training: We will equip you with the skills to excel as a Patient Engagement Specialist through our unique Global Training program, which provides insights into all departments that support your role. Many of our Patient Engagement Specialists have advanced to positions such as Patient Coordinators, Insurance Coordinators, and Administrators.


We offer extensive support throughout your journey, starting with a 15-day Global Training program and an assigned Ambassador to guide you. Our goal during the initial phase is to familiarize you with our comprehensive services and provide tailored training to help you master your responsibilities.


Expectations:

We seek individuals who are:

  • Compassionate
  • Excellent listeners
  • Adept at multitasking
  • Problem solvers
  • Detail-oriented
  • Composed under pressure

You will be responsible for punctuality and presence during your shifts, always striving to go above and beyond for our patients.


Key Responsibilities:

  • Warmly greet patients, using their names to create a welcoming atmosphere.
  • Update patient status in our dental system to inform the team of arrivals.
  • Communicate with team members regarding patient readiness for treatment.
  • Ensure all necessary paperwork is completed prior to appointments.
  • Maintain an organized reception area and assist with patient inquiries.
  • Encourage satisfied patients to share their experiences online.
  • Collaborate with the team to achieve monthly goals and enhance service delivery.

Compensation and Benefits:
  • Competitive Pay: Earn between $18 to $20 per hour, commensurate with your skills and commitment.
  • Comprehensive Benefits: Enjoy paid holidays, personal time off, sick leave, health insurance options, and a $2500 dental credit for personal dental needs.
  • Professional Development: Access to learning and advancement opportunities in a supportive environment that values innovation and hard work.

Are you ready to make a meaningful impact in the lives of others while advancing your career in a supportive and dynamic setting? Babylon Dental Care is dedicated to not just caring for smiles, but creating them within our community. We look forward to welcoming you to our mission.



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