Outdoor Activities Coordinator
2 weeks ago
At Montage International, we are committed to a unique and thrilling approach that requires dedicated individuals to help realize our vision. Our culture is built on the principle that we should pursue what we love. If this resonates with you, we invite you to consider this opportunity.
We encourage applications from individuals with disabilities and provide reasonable accommodations as necessary. Please engage with our hiring managers during the selection process.
Outdoor Activities Coordinator
Delivering exceptional service is fundamental to our operations at Spanish Peaks Mountain Club. We recognize that our team members are our greatest asset, and we treat them with the same kindness, humility, and respect that we extend to our members.
POSITION OVERVIEW
The Outdoor Activities Coordinator will be tasked with crafting personalized guest experiences within the Youth & Outdoor Adventures Department. Responsibilities include ensuring the precision of the equipment rental process, leading nordic skiing and snowshoeing activities, supervising the arrival and departure of guest equipment, mentoring team members, and maintaining accurate records.
KEY RESPONSIBILITIES
- Manage the scheduling of team members.
- Lead nordic skiing and snowshoeing excursions.
- Ensure cleanliness and organization within the department.
- Guarantee adherence to all operational standards.
- Address guest complaints professionally and effectively.
- Provide training and support to team members.
- Serve as a primary resource for local mountain conditions, weather, trails, lift access points, and dining options.
- Occasionally assist with youth programming.
- Perform other related duties as assigned.
- Preferred college degree or equivalent education.
- Prior supervisory experience is advantageous.
- Nordic cross-country PSIA certification is preferred.
- Experience in luxury hospitality is a plus.
- Strong commitment to customer service; adept at resolving guest concerns promptly.
- Organizational skills are essential.
- Excellent verbal communication skills; ability to engage effectively with guests and vendors.
- Must successfully complete all binding indemnification tests from ski manufacturers.
- Possess extensive knowledge of recreational activities relevant to the area.
Work activities are conducted both indoors and outdoors, with limited protection from weather conditions. Must be capable of standing and moving efficiently for up to 4 hours. Ability to lift up to 60 lbs regularly and push/pull equipment weighing up to 250 lbs frequently is required. Must be able to bend, stoop, squat, and stretch to manage ski equipment effectively.
In the United States, we proudly uphold EEO principles and maintain a drug-free workplace, including pre-employment substance abuse testing.
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